Job Description
Ward Clerk
Application Deadline: 31 August 2026
Department: Site Support Roles
Employment Type: Permanent - Full Time
Location: Priory Hospital Hayes Grove
Compensation: £26,300 / year
Priory Hospital Hayes Grove
£26,300 per annum
Full Time/37.5 Hours
Priory Hospital Hayes Grove has an opportunity for a Ward Clerk to join our team.
Priory Hospital Hayes Grove, Hayes, Bromley is a mental health and addiction rehab hospital providing residential, day care and outpatient treatment for conditions including depression, eating disorders, drug and alcohol addiction, and private autism assessments for adults. It is accessible by public transport, with Hayes railway station offering direct links to London Bridge and connections to Bromley South and Croydon, as well as local bus routes serving the surrounding area. The M25 and wider South East road network are also easily accessible.
What you'll be doing
You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
- Prepare admission and discharge documentation
- Record patient admissions and discharges on the relevant IT systems
- Arrange sick certificates for patients on admission and throughout their stay as required
- Obtain patient records from other hospitals as required
- Ensure that all communication is within the boundaries of patient confidentiality, and seek guidance when unsure
You can find additional information in the attached job description.
What you'll bring to the role
Essential for the role
- Excellent written and verbal English communication skills
- Strong IT skills, including Microsoft Office
- Customer-focused with a professional approach
- Excellent organisational and prioritisation skills
- Able to work effectively in a busy, fast-paced environment
- Flexible, adaptable, and a strong team player
- Maintains professional boundaries at all times
The following experience would be beneficial
- Previous administrative experience in a similar setting is advantageous
- Experience liaising with external organisations
What we will give you in return
We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
- Free on-site parking
- Birthday Holiday - your birthday as an extra days annual leave
- Enhanced maternity pay
- Contributory pension scheme
- Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
- Access to development opportunities
- Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
- Leadership & management development
- Long service award
- Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.
