Job Description

Join Walser Collision & Glass, an affiliate business of the Walser Automotive Group! We are experts in all issues relating to autobody, dent, and glass repair. Our staff has access to state-of-the-art facilities and equipment to provide the best service and repairs in the Twin Cities! We have a great reputation with a strong customer base, which means we are never out of work. Bring your experience to a collision and glass shop that invests in its workforce and cares about the work we produce!

As an affiliate company of Walser Automotive Group, C&G Employees have access to top ranking benefits through Walser such as PTO, Maternity-Paternity-Adoption Leave, Pet Insurance, Medical & Dental Insurance, 401k, and so much more! As an affiliate business, C&G employees have the benefit of a small close knit shop environment with access to competitive, comprehensive benefits through our parent company, Walser Automotive Group

Compensation: $18-$23 per Hour.

How do our Glass Administrators Drive Impact?

• Maintain electronic and hard copy filing system
• Perform data entry and scan documents
• Answer calls from customers regarding their inquiries
• Prepare and modify documents including correspondence and emails
• Coordinate and maintain clients records
• Create and modify various documents using Microsoft Office & Glass Software
• Answer phones promptly and use good judgment to prioritize
• Work with customers to determine the best method of payment (i.e. insurance, cash, third party responsible, etc.)
• Assist dealerships with vehicles glass replacement, warranty, and/or lot damage
• Embrace and exhibit Walser CORE values
• All other duties, tasks and/or projects as assigned

We're Looking For:

• Formal training in office procedures and office equipment
• Knowledge of computers; preferably Microsoft office
• Ability to communicate accurately and clearly both orally and in writing
• Must be customer service oriented
• Must have a friendly, upbeat, and energetic phone demeanor
• Must have superior organizational skills and accuracy
• Excellent problem solving skills

What We Offer:

• Medical, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts
• Access to our Employee Resource Groups, such as: Women of Walser and Drive with Pride and Asian Hmong Alliance
• The opportunity to volunteer through the Walser Foundation -The Walser Foundation: Our Community Mission - YouTube

We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:

Do The Right Thing – Nothing is worth compromising a relationship.

Lead By Example – Be willing to help no matter how difficult the challenge.

Display Positive Energy – A good attitude is highly contagious.

Be Open Minded – The only thing that is constant is change.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Location

C&G Bloomington