Job Description

Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.

Start Your Journey

For nearly a century, Ponte Vedra Inn & Club has been a cherished destination where traditions are celebrated, connections are formed, and memories last a lifetime. Set along the beautiful Atlantic coastline, the resort combines timeless charm with gracious hospitality, offering exceptional experiences through world-class accommodations, dining, recreation, and service. Guided by a vision to create connections for a lifetime in the most beautiful places, our team is committed to delivering extraordinary experiences while fostering a sense of belonging for guests, members, and one another. Through integrity, graciousness, innovation, wonderment, and community, we create meaningful moments that honor our legacy and inspire future generations.

The Opportunity

Ponte Vedra Inn & Club is seeking a Wall Climbing Instructor to join our Recreation team and help deliver safe, engaging, and memorable climbing experiences on our state-of-the-art 40-foot outdoor rock climbing wall. This position is responsible for providing climbing instruction, ensuring participant safety, leading recreational programs, and creating exceptional experiences for members and guests of all ages. The Wall Climbing Instructor plays an essential role in maintaining operational excellence while supporting the continued growth and success of the climbing program.

The Day-to-Day

• Welcome members and guests while delivering exceptional customer service.
• Conduct safety orientations, equipment fitting, and climbing instruction for participants ages six and older.
• Teach proper belay techniques and climbing fundamentals to beginner and returning climbers.
• Supervise multiple climbing stations while maintaining safe instructor-to-participant ratios.
• Perform daily inspections of harnesses, helmets, ropes, belay systems, anchors, and climbing equipment.
• Enforce all climbing wall safety procedures, operational standards, and emergency protocols.
• Respond promptly and professionally to incidents, accidents, and emergencies.
• Assist with private instruction, youth programs, camps, birthday parties, and special events.
• Process participant check-ins, waivers, reservations, and activity registrations.
• Maintain a clean, organized, and welcoming climbing environment.
• Participate in ongoing training, certification renewals, safety drills, and professional development programs.
• Support the Head Climbing Instructor with daily operations, program enhancements, and operational improvements.
• Perform additional duties as assigned to support departmental operations and guest experiences.

What Sets You Apart

• Passion for climbing, outdoor recreation, and delivering exceptional guest experiences.
• Friendly, patient, and enthusiastic approach when teaching participants of all ages and skill levels.
• Commitment to maintaining the highest standards of safety and risk management.
• Ability to remain calm, confident, and professional under pressure.
• Strong attention to detail, reliability, and professionalism.
• Team-oriented mindset with a passion for creating memorable experiences.
• Minimum one (1) year of climbing instruction, recreation programming, or related experience preferred.
• Experience working with children and adults across a variety of skill levels.
• Previous resort, private club, recreation, outdoor adventure, or hospitality experience preferred.
• Strong communication, interpersonal, and guest service skills.
• Comfort using computer systems for scheduling, participant waivers, and reservations.
• Current Climbing Wall Association (CWA) Climbing Wall Instructor certification (Level 1 minimum required; advanced certifications preferred).
• Current CPR, First Aid, and AED certifications required.
• Additional climbing, outdoor recreation, or adventure education certifications preferred.
• Ability to climb at an intermediate level (5.8+ top-rope preferred).
• Ability to work comfortably at height and perform climbing rescue procedures.
• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, climb, bend, and work outdoors for extended periods.
• Ability to maintain a professional appearance consistent with Ponte Vedra Inn & Club standards.
• Availability to work a flexible schedule, including weekends, holidays, early mornings, and other hours as business needs require.

What's In It For You?

We believe that exceptional hospitality starts with exceptional people. That's why we're committed to supporting our team members through competitive benefits, professional development opportunities, and exclusive resort privileges designed to help you thrive both personally and professionally. Enjoy a beautiful work environment, a culture of belonging, and the opportunity to grow your career with one of Florida's premier hospitality organizations.

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary Uniform Dry-Cleaning Services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.