Walk IN Interview Date 7th &
Customer Support Agent -English & Bengali
Our Ideal Customer Support Agent will take responsibility for the following:
Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.
Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes.
Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued.
Expectations:
B2 English level required (Able to understand/read documents).
Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely.
Experience with handling highly sensitive customer issues and de-escalating
Proficiency with computers, CRM software, and strong typing skills.
First-class time management and decision-making skills.
New graduates are welcome.
Being able to start working immediately is a strong plus.
If you are interested come down for an interview tomorrow 14 feb 10am-2pm at Gear INC
7th Floor, Godrej Genesis, Street Number 18, Block EP&GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Contact Person : Srubabati ( 7003343976 )
Empowering Global Brands Through Custom BPO Solutions
Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results.
Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity.
Why Gear Inc?
✅ Custom Integration: Solutions evolve to precisely fit client needs
✅ Global Reach: Localized expertise with a worldwide perspective
✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations
For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success.
Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward.
Visit GearInc.com to explore how we empower growth so you can focus on your core company functions.
- Website: https://www.gearinc.com/
- Facebook: https://www.facebook.com/GearIncGlobal/
- Instagram: @gearincglobal
- YouTube: http://www.youtube.com/@gearincglobal
