Job Description

Case Manager – Waiver Services in Chisago County

About Thomas Allen

We began providing residential services to individuals living with disabilities in 1977, and in 1984 became the first non-governmental entity in Minnesota to offer waiver case management. By delivering exceptional client care and creating a work culture that celebrates the employees who turn our mission into action, Thomas Allen has grown to employ more than 600 people and provide contracted services for more than 20 counties across Minnesota. Annually, we deliver a wide variety of services to more than 10,000 individuals of all needs, abilities, and ages - from infants to elders. Our services include waiver case management, community living services, care coordination, respite care, and community-based residential programs.

We have offices throughout the seven-county metro area and offer hybrid work arrangements after completing new-hire orientation and onboarding.

FLSA Status: Full-time, Hourly, Non-Exempt

FTE: 1.0 (40 hours per week)

Hiring Range: $22.43 - $25.01 USD Hourly DOE

Website: Thomas Allen (thomasalleninc.com)

Position Overview

As a Waiver Case Manager, you will have the opportunity to foster trusting connections with the individuals you serve. You will play a vital role in developing comprehensive care plans, coordinating services, and connecting individuals with community resources to increase their independence and overall well-being. Through creative problem-solving and coordination with a diverse team of other health and social service professionals, you will be at the center of ensuring your clients have every opportunity to lead self-directed fulfilling lives.

Key Responsibilities

• Foster trusting relationships with individuals served, emphasizing empathy, effective communication, and compassion.
• Develop, review, and monitor individualized care plans aligned with the unique needs and goals of each individual.
• Coordinate services and collaborate with interdisciplinary teams to ensure seamless delivery of care.
• Connect individuals served with suitable community resources, empowering their independence and overall well-being.
• Ensure compliance with lead agency guidelines and maintain meticulous, up-to-date documentation.
• Complete daily case noting documentation of completed tasks.
• Collaborate with team members to assess and address evolving needs, making necessary adjustments to care plans.
• Provide support, education, and guidance to individuals and their families, enabling informed decisions regarding their care and increasing their ability to advocate for their needs.
• Regular travel to meet with clients to complete Annual and Semi-Annual meetings as well as on an as needed basis.

Required Qualifications

• One year of experience in the education or treatment of people with developmental disabilities or related conditions OR a minimum of one course that specifically focuses on developmental disabilities (Note: If you do not meet this requirement, we provide training!)
• Bachelor’s degree in social work and a current, active social work license issued by the Minnesota Board of Social Work.

OR

• Bachelor's degree in special education, psychology, nursing, human services or other fields related to the education or treatment of people with developmental disabilities or related conditions.

Preferred Qualifications

• Experience in CADI, BI, EW, DD waivers, and the AC program.
• Knowledge of MA, Medicare, and MN Healthcare programs.
• Familiarity with community resources and providers.
• Strong organizational skills and attention to detail.
• Proficiency in computer basics and familiarity with the Microsoft Office suite.
• Certified secondary language proficiency (Increased rate of pay).

Additional Requirements

• Must be at least 18 years of age.
• Valid driver's license, reliable vehicle for work purposes, acceptable driving record, and proof of auto insurance.
• Excellent written and verbal communication skills in English.
• Passing all background and requirements for facility and position; and
• The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.

Benefits provided to full-time team members:

• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options
• 401(k)
• Tuition, licensure, and certification reimbursement
• Six paid company holidays plus one additional floating holiday
• Paid time off (PTO)
• Earned Sick and Safe Time (ESST)
• Mileage reimbursement for work-related travel
• Hybrid work options after successful completion of orientation period
• Paid training and certifications to help you develop new skills and advance your career
• Flexible scheduling to fit your availability and personal needs
• Employee appreciation programs to recognize your contributions and efforts
• Opportunities for career advancement and growth to help you achieve your professional goals.

Thomas Allen is an Equal Opportunity and Affirmative Action Employer of all people without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran's status, membership or activity in a local human rights commission, or status with regard to public assistance. As our agency continues to grow, we are looking for team members with diverse perspectives and backgrounds who are passionate about providing services that empower those we support.

Join our team and make a difference!