Ounass

Waitstaff

Ounass  •  Dubai, AE (Onsite)  •  4 months ago
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Job Description

Job Purpose

We are seeking polished, attentive, and service-oriented Waitstaff to deliver an exceptional experience within our luxury retail store. This role is essential in creating a warm, refined, and memorable guest journey that reflects the sophistication, elegance, and service standards of the brand. The ideal candidate embodies professionalism, attention to detail, and a genuine passion for hospitality.

What you will be doing

  • Provide attentive, personalized, and table service in a luxury environment

  • Greeting guests warmly and present menus with product knowledge and confidence

  • Anticipate guest needs and exceed expectations through thoughtful service

  • Handle guest inquiries and concerns with professionalism, escalating when required

  • Maintain impeccable table settings, cleanliness, and presentation standards

  • Follow all food safety, hygiene, and health regulations

  • Maintain grooming, uniform, and service etiquette standards at all times

  • Communicate the Stage experience and concept confidently to guests when appropriate

  • Coordinate closely with the service team to ensure timely and seamless guest experience

  • Support service during busy periods and assist where needed

  • Adhere to health, safety, and fire regulations within front-of-house areas

What we are looking for?

  • Minimum 2–3 years in previous experience in a premium café, luxury hospitality, or fine dining environment preferred

  • Strong communication and interpersonal skills

  • A customer-focused mindset with a passion for service excellence

  • Knowledge of food, beverages, and specialty coffee is an advantage

What's in it for you..

  • The chance to work in a fast-paced, innovative e-commerce environment.

  • Opportunities for growth and development in the beauty industry.

  • A supportive team culture that values creativity and excellence.

Ounass

About Ounass

Ounass presents a carefully-curated edit of exclusive capsule collections from local and international designers of the highest caliber, housing the Middle East’s widest range of top-tier designers. From fashion & beauty to lifestyle and homeware, Ounass has boasted over 300 luxury brands since launching in December 2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site.

Dedicated to impeccable local talent and local service alike, Ounass currently operates exclusively within the Middle East. An extensive array of opulent collections and coveted seasonal pieces is presented through a tailored website, app and Personal Shopping service, refined and polished to provide a personalized experience.

Based in Dubai, the world’s new capital of fashion, we provide a 2-hour delivery in Dubai and same or next day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, Bahrain & Qatar. As Ounass takes a step into sustainable luxury, our opulent selection arrives in your preference of eco-friendly or premium packaging.

Ounass is proud to be home to some of the industry’s top insiders. Scouring the globe for leading trends, our expert team reports on the latest fashion updates, coveted insider information, and exclusive interviews for you to read and shop.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Dubai, AE
Year Founded
2016
Website
ounass.ae
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