Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

• Deliver Excellent Guest Service – Greet guests warmly, assist with seating, take orders accurately, and provide attentive service according to hotel standards.
• Promote Hotel Services – Actively recommend hotel facilities, food and beverage offerings, and local attractions to guests.
• Serve Food and Beverages – Prepare and serve food, beverages, coffee, wine, and other drinks following established service procedures and standards.
• Handle Guest Requests and Complaints – Anticipate guest needs, respond promptly to inquiries, and resolve complaints to ensure guest satisfaction.
• Maintain Product Knowledge – Develop thorough knowledge of menu items, ingredients, beverages, wines, glassware, promotions, and outlet operating hours.
• Follow Service Standards – Adhere to the correct sequence of service, telephone etiquette, responsible alcohol service, and all departmental policies and procedures.
• Ensure Cleanliness and Hygiene – Maintain cleanliness of assigned stations, equipment, service areas, and comply with safety, sanitation, and food allergy awareness standards.
• Prepare and Set Up Service Areas – Set tables, arrange linen, glassware, cutlery, and equipment, replenish supplies, and ensure readiness for service.
• Support Operational Efficiency – Monitor stock levels, replenish buffet items, complete side duties, restock supplies, and properly store reusable items after service.
• Demonstrate Professionalism and Teamwork – Communicate courteously with guests and colleagues, maintain a positive “Yes I Can” attitude, uphold ethical standards, and support maintenance and minibar operations when assigned.

Qualifications

• Minimum 2 years of experience as a Waiter/Server in a 4-star or 5-star hotel.
• Experience in any of the following:
  • Japanese cuisine (sushi, sashimi, traditional Japanese service)
  • Bar operations and beverage service (cocktails, spirits, wines)
  • Fine dining restaurant service
• Strong knowledge of food and beverage service standards and menu items.
• Excellent customer service and communication skills.
• Good command of spoken and written English.
• Well-groomed, professional, and pleasant personality.
• Strong attention to detail and accuracy in order taking and service.
• Ability to work under pressure in a fast-paced environment.
• Strong multitasking and teamwork skills.
• Positive, energetic, and guest-focused attitude (“Yes, I Can” mindset).
• Age: 20–30 years.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences If you need any adjustments during the application process, please let us know.