Job Description

What’s the job?

As the friendly face of our hotel restaurant, you’ll also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences.

You’ll report to the F&B Manager.

Your day-to-day

• Create a warm welcome to everyone and set the tone for each guest’s experience.

• Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste and preparation methods.

• Set up your outlet – stock up on all the supplies you’ll need and manage your inventory.

• Ensure that food and beverages are well stocked.

• Ensure overall cleanliness and maintenance of the working area.

• Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace.

• Work with your restaurant and kitchen colleagues to offer a seamless food service.

• Assess customers’ needs and preferences and make recommendations.

• Report and follow up on maintenance and repairs and for the cleanliness of the bar.

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

• Supervise the pool area to make sure every guest is following the stated rules and there are no issues.

• 2+ years’ experience working within hotel/restaurant.

• Bachelor’s degree in hospitality or related field.

• Must be fluent in Spanish and English, additional languages will be highly valuable.

• Proactive, positive, energetic, dynamic, team-worker and with passion for service.

What we need from you

What to expect from us

• Discounted international room rates.

• Room for professional growth in one of the largest hospitality companies.

• Training programmes and access to IHG’s training tool.

• Uniform and laundry service.

• Meals whilst on duty.

• Private health insurance discount.

• Kimpton Benefits: our platform with exclusive discounts for employees.

• Cool work environment and lots of fun! 😊