Job Description

At voco Grand Central Hotel we are looking for our next Waiter/Waitress to join us in creating a warm voco welcome for our guests in the Champagne Central Bar.

Our locally curated voco Grand Central stands strong in Glasgow’s city centre, bringing together un-stuffy service and a warm Glasgow welcome to our business and leisure guests alike. Holding the biggest ballroom in Scotland with natural light and our iconic award-winning Champagne Central Bar, our Hotel is full of over 140 years of culture, history and story-telling with our relaxing spaces for guests to enjoy.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

As a Waiter/Waitress, your main duties and responsibilities will be serving our guests food and beverages with a positive attitude, dealing with customer queries or complaints and working alongside our kitchen team to ensure timely delivery of orders!

We are looking for someone who has…

• Availability to work 32 hours per week

• Experience working within a Restaurant, Bar or Hotel as a Server, Waiter/Waitress, Barista, Bartender or Host

• An un-stuffy, thoughtful approach to service. You will be someone who enjoys showcasing your personality and your ability to be a host to our guests, providing them with a laid-back stay

• An interest in our environment and sustainability – we are characterised by innovation and finding ways to become more sustainable.

• Overall, ready to work in our voco team and provide our guests with a warm Glasgow welcome!

Being a host at voco, we offer you the following benefits…

• Financial security – £13.60 per hour (£27,372.80 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus, Tronc paid monthly if in eligible role. Access to Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perk’s portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders
• Hotel specific benefits – generous discounts in our Champagne Bar (*must be booked inline with process) plus a variety of different gifts on milestone occasions to celebrate with you!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today! Check out our Instagram page @vocograndcentral to see more.

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?