• 
  Greet guests warmly and escort them to their tables with professionalism and courtesy.
• 
  Present menus, provide detailed food and beverage recommendations, and take accurate orders using POS systems.
• 
  Serve food and beverages promptly and efficiently while maintaining high standards of presentation and hygiene.
• 
  Monitor guest needs throughout the meal, ensuring timely refills, replacements, and prompt resolution of any requests.
• 
  Handle cash, card, and digital payments with accuracy, ensuring all transactions are processed securely and recorded correctly.
• 
  Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.
• 
  Collaborate with kitchen and bar staff to ensure timely food delivery and address any service discrepancies.
• 
  Adhere to health, safety, and hygiene regulations at all times, including proper handling of food and service equipment.
• 
  Contribute to team meetings and feedback sessions to support continuous service improvement.
• 
  Uphold brand standards and company values in all guest interactions and daily operations.

Requirements

• 
  1–3 years of proven experience as a Waiter/Waitress in a restaurant, hotel, or similar hospitality setting.
• 
  Strong knowledge of food and beverage service procedures, including handling of beverages, tableside service, and order accuracy.
• 
  Proficiency in using POS systems and basic cash handling procedures.
• 
  Excellent communication, interpersonal, and customer service skills with a positive, professional attitude.
• 
  Ability to work efficiently in a fast-paced, high-volume environment with attention to detail.
• 
  Physical stamina to stand for extended periods and lift moderate weights (e.g., trays, beverage containers).
• 
  Fluency in Arabic and English (written and spoken) is preferred.
• 
  Valid work visa and eligibility to work in the UAE (sponsorship provided for eligible candidates).
• 
  Must meet the minimum age requirement of 18 years and possess a clean criminal record.
• 
  Willingness to work flexible shifts, including evenings, weekends, and public holidays.

Benefits