VIDA PLENA

Waiter / Waitress (Shoreditch)

VIDA PLENA  •  London, GB (Onsite)  •  3 months ago
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Job Description

Waiter / Waitress at Dallas Burger Joint

Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.

Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.

We are excited to launch our much-loved Dallas Burger Joint in the heart of Shoreditch and looking for passionate team members to bring Dallas to life.

🌟 The Role

As a Waiter/Waitress, you are the face of Dallas hospitality - delivering warm, attentive, and personalized service that makes every guest feel truly cared for. Maintaining a confident and welcoming presence - always with a smile - that enhances the atmosphere and puts guest at ease.

📋 Your Key Responsibilities

  • Deliver warm, authentic, & engaging hospitality.
  • Follow the Dallas service touch points to ensure guests have a positive dining experience.
  • Deliver personalized service and embody Vida Plenas warm and inviting guest experience.
  • Prioritize delivering a seamless guest experience through attentive service.
  • Familiarize yourself with our menu, ingredients, and what makes us special!
  • Manage and communicate any food allergies or intolerances by informing the kitchen.
  • Accurately relay food and drink orders to the kitchen, especially when dealing with specific guest preferences.
  • Upsell food and beverage items by suggesting complementary dishes or drinks.
  • Foster a culture of respect, ambition, and teamwork within the restaurant.
  • Work in collaboration with your colleagues to make sure that the operation is as strong as it could possibly be.

🛠️ What We Expect From You

  • High energy and able to remain calm under pressure.
  • Sales-driven, with the ability to confidently recommend menu items and special promotions.
  • Friendly, warm, and hospitable.
  • Compliance to health and safety regulations.
  • Team player, eager to support your colleagues.
  • Strong service and communication skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Knowledge of restaurant POS systems and operational tools (nice to have).
  • Passion for hospitality and commitment to providing outstanding service.

🚀 What You'll Love About Working Here

At Vida Plena, you're not just taking a job - you're joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you're ready to bring your passion and expertise to our team, we cant wait to welcome you!

VIDA PLENA

About VIDA PLENA

Vida Plena is a young hospitality group based in the vibrant city of Lisbon, Portugal, founded in 2018.

The heart of everything we do is trying to make our people and guests feel home with a daily dedication to what we think are the pillars of hospitality:

a warm and blissful experience, a diverse and inclusive crowd , good and fresh food and a caring team and service.

At Vida Plena, we believe in staying true to our founding principles, even in a world that's constantly changing. We don't follow fleeting trends or fads, but rather do things with passion and heart, always trusting our instincts and doing what feels right for our people and customers.

Respect, kindness, ambition, and modernity are at the core of our hiring values, and we make sure to have loads of fun throughout the journey! We are committed to spreading those values, along with good energy, positivity, and happiness, to our community, guests, employees, suppliers, and partners.

We take pride in creating an environment of respect and love, where people can enjoy the best things in life - good food, great company, and unforgettable memories.

Come join us for a drink, a delicious meal, and an amazing experience at one of our 13 locations across Lisbon, including Cafe Janis, Farés, Dallas (Pink Street, São Bento, Anjos & Carcavelos), Palma, Coppola, Javá, Leonetta, Fabric, Rosamar & Cosmo!

Industry
Food & Beverage
Company Size
51-200 employees
Headquarters
Lisbon, PT
Year Founded
2018
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