Job Description

Waiter / Waitress at Dallas Burger Joint

Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.

Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.

We are excited to launch our much-loved Dallas Burger Joint in the heart of Shoreditch and looking for passionate team members to bring Dallas to life.

🌟 The Role

As a Waiter/Waitress, you are the face of Dallas hospitality - delivering warm, attentive, and personalized service that makes every guest feel truly cared for. Maintaining a confident and welcoming presence - always with a smile - that enhances the atmosphere and puts guest at ease.

📋 Your Key Responsibilities

• Deliver warm, authentic, & engaging hospitality.

• Follow the Dallas service touch points to ensure guests have a positive dining experience.

• Deliver personalized service and embody Vida Plenas warm and inviting guest experience.

• Prioritize delivering a seamless guest experience through attentive service.
• Familiarize yourself with our menu, ingredients, and what makes us special!
• Manage and communicate any food allergies or intolerances by informing the kitchen.
• Accurately relay food and drink orders to the kitchen, especially when dealing with specific guest preferences.

• Upsell food and beverage items by suggesting complementary dishes or drinks.
• Foster a culture of respect, ambition, and teamwork within the restaurant.
• Work in collaboration with your colleagues to make sure that the operation is as strong as it could possibly be.

🛠️ What We Expect From You

• High energy and able to remain calm under pressure.
• Sales-driven, with the ability to confidently recommend menu items and special promotions.
• Friendly, warm, and hospitable.
• Compliance to health and safety regulations.
• Team player, eager to support your colleagues.
• Strong service and communication skills.
• Ability to work in a fast-paced, dynamic environment.
• Knowledge of restaurant POS systems and operational tools (nice to have).
• Passion for hospitality and commitment to providing outstanding service.

🚀 What You'll Love About Working Here

At Vida Plena, you're not just taking a job - you're joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you're ready to bring your passion and expertise to our team, we cant wait to welcome you!