Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, water features, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking a Waiter/Waitress – Pool & Beach to join the resort’s Food & Beverage team.

The primary duties and responsibilities of this role are:

• Welcome guests to the pool and beach venue with a warm, professional, and engaging approach.
• Provide food and beverage recommendations and answer guest inquiries confidently.
• Take accurate orders and ensure timely delivery of food, beverages, and amenities.
• Anticipate guest needs and provide proactive, personalized service.
• Address guest concerns and special requests promptly and professionally.
• Set up, maintain, and clear poolside and beach service areas according to outlet standards.
• Serve food and beverages with precision, attention to detail, and proper service etiquette.
• Maintain cleanliness and organization of guest areas, cabanas, service stations, and equipment.
• Communicate guest preferences, allergies, and special requests accurately to the kitchen and bar teams.
• Work collaboratively with colleagues to ensure seamless operations and exceptional guest experiences.
• Follow all grooming, hygiene, food safety, and operational standards.
• Handle equipment, glassware, and service tools safely and responsibly.
• Protect guest privacy and maintain confidentiality of guest information.
• Uphold Forbes standards and Wynn service excellence in all interactions.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 2 years’ experience in a 5-star hotel or equivalent restaurant
• Good product knowledge of international/local cuisine, beverages preparation methods.
• Secondary school diploma or above
• Fluent spoken English and one other language specified for restaurant guest demographics
• Knowledge of MS Office, POS Software will be preferred
• Customer service orientated, good communicator and interpersonal skills, good salesmanship
• Well-groomed with excellent hygiene, confident, friendly and polite
• Team player who responds quickly to demands and thrives in a high-pressure work environment.
• Strong communication and interpersonal skills.
• Excellent customer‑service mindset with attention to detail.
• Ability to multitask and remain calm in a fast‑paced environment.
• Additional languages are an advantage.
• Knowledge of food safety and hygiene standards
• Fluency in English is mandatory
• Additional languages such as Russian, German, French, or Chinese are highly desirable to accommodate international guests
• Ability to explain menu items and respond to guest inquiries in multiple languages is a strong advantage

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.