Job Description

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PURPOSE OF THE POSITION:

Take orders and serve food and beverages to patrons at tables in the restaurant outlet and to deliver unforgettable unique guest experience, taking orders, serving food and beverages, and ensuring a smooth and enjoyable dining atmosphere.

QUALIFICATIONS & EXPERIENCE:

• Grade 12 with ,previous experience in a restaurant operation as waiter.
• Waitron experience at a 4* or 5* hotel.
• Basic math skills for handling payments.
• Knowledge of Food and Beverages.
• Wine knowledge or courses attended will be a distinct advantage.

KEY ACCOUNTABILITIES

• Welcome guests and escort them to their tables.
• Drive hosting culture and maintain a warm and friendly demeanor.
• Present menus and provide detailed explanations of menu items, including specials and promotions.
• Take accurate food and drink orders, ensuring dietary preferences or restrictions are noted and communicated to the kitchen as well as punching this in on the POS system.
• Upsell additional menu items, desserts, and beverages to enhance the dining experience and increase revenue
• Participate in stock takes on all OS&E and movement of assets at all times
• Communicate dining or order details to the kitchen staff to ensure that orders are prepared correctly and delivered in a timely manner.
• Process payments accurately, handling cash, credit cards, and electronic payments as needed.
• Bring wine selections to tables with appropriate glasses, and pour the wines for guests.
• Attend to special requests or dietary restrictions from customers and communicate with the kitchen team.
• Keeping an up-to date costings on all beverage menus.
• Be able to work efficiently in a fast-paced environment.
• Prompt clearing of tables and setting tables for the following guests according to the standard.
• Manage the billing system and ensure accurate billing and cost allocations.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Adhere to food safety and health standards to ensure well-being of guests.
• Adhere to the grooming standard.

DUE DATE: 30 JUNE 2026

O&L - a Great Place to Work.

Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.

"This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants."

Requisition ID: 5789