About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
About the role
TheWaiterposition provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality,professionalismand friendliness. Serversanticipateand serviceguestsneeds before being asked and are knowledgeable about all available menu options, beveragelistsand daily specials.
What you will do
Takesorders for, serves (where applicable, prepares) food and beverages to guests as per standards in a friendly,timelyand efficient manner.
Having knowledge of the menu, withthe ability to make suggestions
Anticipates guest needs, offerssuggestionsandascertainssatisfaction.
Takesownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur.
Ishighly sensitiveto guest preferences;assistsin compiling guest history; offers a special service touch when an opportunity is presented.
Accurately posts guest checks, processespaymentsand adheres to related control procedures in a vigilant manner.
Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.
Plate, prepare food & beverage items and serve asindicatedin the Standards Training Manual.
What you bring
Anoutgoing,engagingpersonalitywitha can-doattitudetowardseverytask
Onetotwoyearsofpreviousexperiencein aFood& Beverage outlet,ideallywithinaluxuryhotelorresortenvironment
Astronghospitalityspirit,witha naturalabilitytoconnectwithguestsandanticipatetheirneeds
Highlevelofunderstandingandknowledgeoffood,wine, andbeverageservicestandards
Exceptionalcommunicationskills,witha positive andcollaborativeapproachtoworkingwithbothguestsandteammembers
PreviousexperiencewithF&BcomputersystemsandtheabilitytooperatePOS andrelatedequipmentwithease
Abilitytoremaincomposed,organized, anddetail-orientedin afast-pacedenvironment
Apolished,professionalappearanceanddemeanorthatreflectsthestandardsofaluxurybrand
Adaptabilityandflexibilitytoadjusttodifferentservicestyles,guestpreferences, andoperationaldemands
Commitmenttoexcellence,attentiontodetail, and apassionfordeliveringmemorablediningexperiences
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
To learn more about our career opportunities, visit fourseasons.com/careers.
For more information and reservations, visit fourseasons.com.
For the latest news, visit press.fourseasons.com.
