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Vulnerability Senior Analyst
Join a team where Purpose drives everything we do, Ambition fuels our growth, Respect shapes our culture and Trust builds our foundation.
We're not just hiring we’re building a team that thrives in a fast-paced, ever-changing environment. If you’re at your best when juggling priorities, thinking on your feet, and delivering under pressure, this is your opportunity to make a real impact.
Contract Permanent
Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Reporting to: Information and Cyber Security lead
Salary: Range is between £53,833 - £65,000 for London location
Salary: Range is between £47,470 - £57,701 for other locations
Location: We can consider candidates who wish to work in London, Cardiff, Manchester, Coventry or Edinburgh.
By joining our team, you'll enjoy the best of both worlds hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
About Us:
The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.
Join us at the Financial Ombudsman Service and play a pivotal role in strengthening our cyber resilience. As our Senior Vulnerability Management Analyst, you’ll lead and shape our end-to-end Vulnerability Management Programme driving how we identify, prioritise and remediate risks to protect our organisation. Working with stakeholders across the business, you’ll bring both technical expertise and strategic insight, helping us stay one step ahead of emerging threats.
What You’ll Do:
You’ll lead and shape the Financial Ombudsman Service’s end-to-end Vulnerability Management Programme, owning how we identify, assess and reduce cyber risk across the organisation. Sitting within the Information and Cyber Security function, you’ll work closely with technical teams and business stakeholders to embed strong governance, drive accountability and ensure vulnerabilities are effectively prioritised and remediated. You’ll bring structure, insight and clear reporting to the programme translating complex risk into meaningful action for both technical teams and senior leadership.
This is a role for someone who thrives on challenge and wants to make a visible impact. You’ll be at the centre of strengthening our cyber resilience driving improvements in how we manage risk, influence decision-making and respond to an evolving threat landscape. With ownership of key vulnerability tools like Qualys and the opportunity to shape processes, automation and maturity, you’ll have the platform to lead meaningful change while working across a complex organisation. If you’re motivated by responsibility, influence and the chance to elevate a critical cyber function, this is a role where you can truly make your mark.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:
Minimum Criteria
It would also be nice for you to have
Why You'll Love Working With Us:
We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values
We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
Let’s Make This Easy.
Apply in a few minutes:
To be considered for this opportunity, please complete the questionnaire and upload a copy of your CV by Midnight on Monday 15th June 2026.
Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
The Financial Ombudsman is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more
https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion
Don’t miss out be part of the journey and take advantage of this opportunity.
Join our community –This is a great opportunity to learn about the Financial Ombudsman and the work that we do. https://www.linkedin.com/groups/13155251/
We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example:
o bank accounts, payments and cards
o payment protection insurance (PPI)
o home, car, travel and other types of insurance
o loans and other credit, like car finance
o debt collection and repayment problems
o mortgages
o financial advice, investments and pensions
If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right.
When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives.
Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website.
