Job Description

Role:: vSDM Resident Engineering Support

Location: Westlake, TX

Duration: 12+ Months

• vSDM core deployment and integration activities in a LAB environment.

At least 7+ years of experience

Service Description

• Commissioning (HW/platform/applications), planning, installation, operating, maintaining & troubleshooting of vSDM and integrating it with 4g and 5G core elelmtns like Nokia HLR, HSS, OneNDS, UDM/AUSF, SDL, UDM and UDR on both legacy HW, VMware, as well as new Airframe HW & CBIS cloud platform.

• Network Operations Support of vSDM - Fault, Configuration, Administration, Performance (FCAP)

• Monitoring and surveillance activities and Assist O&M staff to carry out tasks and activities related to day-to-day operations

• Event detection and symptom collection (collect logs, traces, alarms, etc)

• Routine diagnostics and corrective action management

• Open tickets on encountered issues and support working on the cases until closed

• Provide a periodic activity report to Nokia and customer

• SW or Feature Testing/Validation, Service Provisioning using Supplier provided documentation:

• Service and feature level configuration activities – Global parameters, parameter tuning, growing in new interfaces.

• Software upgrades/patches within the current release as needed.

• Support resolution of issues encountered during the testing/validation/provisioning activities

• Provide feedback on documentation (MOP, etc.) to help the production team’s rollout

• Provide a periodic activity report to Nokia and customer

• Technical consultancy

• Attend conference calls and/or meetings as required.

• Convey Nokia recommendations concerning tuning of the management mechanism(s). For example, this may involve fine-tuning the alarm levels to eliminate unnecessary alarms.

• Provide evaluation and recommendations to Verizon on the NOC process and procedures.

• Provide a periodic activity report to Nokia and Dish

• Good understanding of telecom principles including familiarity with 2G, 3G, LTE, 5G Core technologies

• Flexible with working hours and should be ready to work on sight