The Vice President, Support Services is an executive leader responsible for the strategic, operational, and financial oversight of key hospital support functions including Environmental Health and Safety, Emergency Management and Disaster Management, Security, Transportation Services, Plant Operations & Engineering, Food and Nutrition Services, Retail Operations; and Hospitality Services including Environmental Services, Central Transport, Central Dispatch, Linen & Uniform Services, Mail Room, Operator and Dispatch Services. This role ensures seamless integration of essential services to enable safe, efficient, and high-quality patient care delivery. As a member of the hospital operations leadership team, the VP partners closely with clinical, physician, and administrative leadership to optimize hospital throughput, safety, regulatory compliance, and the overall patient, visitor, and workforce experience. The VP ensures that support services effectively enable clinical excellence, academic advancement, research activity, and exceptional patient outcomes. The incumbent provides leadership to ensure coordinated 24/7 operations, establishes standardized operating models and performance expectations, and drives reliability, responsiveness, and service excellence across all areas of responsibility.
Education
Bachelor's (minimum) - healthcare, business or other related field
Master's (preferred) - healthcare, business or other related field
Experience
10 years (minimum) - health care operations, financial management and business planning
10 years (minimum) - management experience
10 years (preferred) - experience in a leadership capacity in a large, complex health system
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service.
Today, Cedars-Sinai is widely known for its national leadership in transforming healthcare for the benefit of patients.
Cedars-Sinai receives consistent recognition for our excellence. Our awards include; being named one of America’s Best Hospitals by U.S. News & World Report, receiving the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles, achieving the longest-running Magnet designation for nursing excellence in California, and being recognized as The Advisory Board Company’s 2017 Workplace of the Year, an award Cedars-Sinai has won three years in a row. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement.
Cedars-Sinai is a leader in the clinical care and research of heart disease, cancer and brain disorders, among other areas. Pioneering research achievements include using cardiac stem cells to repair damaged hearts, developing minimally invasive surgical techniques and discovering new types of drugs to target cancer more precisely.
Cedars-Sinai also impacts the future of healthcare through education programs that encompass everything from highly competitive medical residency and fellowship programs to a biomedical science and translational medicine PhD program, advanced training for nurses and educational opportunities for allied health professionals. Most notably, Cedars-Sinai demonstrates a longstanding commitment to strengthening the Los Angeles community through wide-ranging programs that improve the health of its most vulnerable residents.
