Job Description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Quality Assurance leader in Information Technology responsible for leading teams of QA Engineers and Performance Engineers delivering testing services with a focus on automation and performance. Combining people leadership with deep technical involvement, this role is responsible for evolving and maturing our QA practice in the areas of test automation and performance testing to ensure delivery of high-quality, reliable solutions.

Essential Responsibilities:

• (30%) Direct and oversee QA teams and their adherence to all aspects of Software Testing Lifecycle driving an automation first quality mindset. Manage organizational demand for Quality Assurance services in the areas of test automation and performance testing and effectively manage resources in alignment with organizational roadmap and strategic priorities.

• (30%) Oversee test automation frameworks, tools, and integration into deployment pipelines setting clear expectations for quality automation coverage to reduce reliance on manual test methods. Drive the implementation, maturation, and management of enterprise performance test practice. This includes oversight and direction on implementation of performance testing frameworks, definition of performance engineering standards, and technical direction of best practices.

• (20%) Direct and oversee delivery of initiatives to mature capabilities within the QA tools roadmap including the areas of test management solutions, automation, API testing, performance testing, and lab environment management. Collaborate with leaders across the organization in both business and IT to understand solution expectations within enterprise roadmap to devise appropriate quality plans and execution. Build close business relationships serving as a trusted advisor for implementation teams and advocating for a culture of quality across the organization with an automation first mindset. Establish new opportunities for engagement to build and strengthen partnerships.

• (20%) Create and manage skill development program to extend the impact and value of test automation using combination of low code and scripted automation methods to build and enhance organizational skillset in areas of test automation.

Required Education & Experience (Knowledge, Skills, & Abilities):

• Bachelor’s degree and 7 years of direct experience with at least 1 year of experience in a leadership role. Must have Information technology and/or financial Institution experience.
• Proficiency in multiple programming languages such as Python or Java.
• Strong experience with test automation tools and frameworks.
• Expert knowledge of testing best practices and methodologies acquired through a combination of prior work experience and formal industry training.
• Demonstrated quality assurance experience in a large financial institution setting.
• Experience leading performance, load and stress testing for high availability systems at an enterprise scale with ability to interpret complex performance data.
• Extensive hands-on experience with performance testing tools such as JMeter, Gatling, NeoLoad, and LoadRunner.
• Strong understanding of distributed systems, microservices, and APIs.
• Prior experience supporting large, complex, enterprise and cross functional programs and/or projects.
• Ability to lead a team in a fast-paced dynamic environment and manage competing priorities.
• Exceptional communication skills both verbally and in writing including the ability to deliver formal presentations to leaders of all levels, influence partners and stakeholders and deliver formal reports and proposals.
• Ability to build and foster relationships across the enterprise needed to embed Quality Assurance into delivery processes and to promote a culture of quality.
• Experience supporting project delivery leveraging agile, iterative, and waterfall methodologies.
• Critical thinker with strong analytical and problem-solving skills with an ability to act decisively.
• Resource forecasting and employee resource management skills.
• Advanced conflict resolution skills.
• Ability to think strategically and communicate effectively at all levels of leadership to relay the value and benefit of Quality Assurance engagement and services.
• Ability to understand business and IT needs for products and service lines across the enterprise with an in depth understanding of credit union processing and supporting systems.
• Experience building and fostering cohesive, collaborative teams.

Preferred Education & Experience (Knowledge, Skills, & Abilities):

• Bachelor’s degree in computer science, Information Technology, Business, Finance or Engineering
• 2+ years leading engineers.
• Experience with cloud platforms and cloud-native architectures.
• Familiarity with security testing concepts and practices.
• Proven history of implementing and maturing performance testing practice.

Job Environment & Physical Requirements:

• Hybrid work environment of both on site and remote work
• Sitting for prolonged periods of time.
• Telephone for prolonged period of time.
• Computer for long periods of time.
• After hours and weekend work as needed to support enterprise initiatives.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.