Job Description

Some careers shine brighter than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

International Wealth and Premier Banking (IWPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world’s most important markets, booking centers, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

We are currently seeking an experienced professional to join this team in the role of VP Portfolio in RBWM Customer Propositions.

Responsibilities:

The role holder is responsible for the overall IWPB portfolio across different segments particularly for Affluent and Advance; and subsequently work with relevant teams on Asset whenever applicable. Focus is to ensure WPB's portfolio grows healthily and profitably, customer needs are fulfilled through the provision of the right products and propositions. The role holder is also responsible for Customer Life Cycle Management (CLCM); aligning with HSBC's framework to ascertain customers are well managed throughout all stages including acquisition/activation, relationship deepening, and retention.

To be successful in this role, you should meet the following requirements:

• Experience in managing portfolio of at least similar size with complexity of multiple product and business lines
• Experience in driving profitability from portfolio management actions taking into account different behaviors of each customer segments
• Strong business acumen and drive – preferably minimum of 8 years experience in the banking industry
• Strong sense of customer centricity
• Strong leadership both horizontally and vertically

You’ll achieve more at HSBC

HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law.

If you need any support or have any access requirements, we encourage you to inform us through email at recruitment.hrd@hsbc.co.id at the time of your application, so that we can support you through your recruitment journey.