Job Description

Where you’ll work:

Remote (US)

At GoTo, innovation through practical AI touches every part of our company—not just our technical teams. We embrace intuitive, user-friendly AI-driven tools and creative problem-solving to improve the way we work together and serve our customers. Here, you’ll join a collaborative community that’s always learning, adapting, and leading through change. If you’re eager to build strong relationships and make a meaningful daily impact, GoTo is the place for you.

About the Role

GoTo is looking for a VP of Product to lead LogMeIn Resolve, our IT management and remote support platform trusted by IT teams and MSPs worldwide. This is a high-impact role that combines product strategy with cross-functional leadership to drive commercial outcomes for the business.

Resolve is at a pivotal moment, evolving from a best-in-class remote access tool into a unified endpoint management (UEM) platform, distinguished by agentic AI capabilities and a zero-trust architecture. You'll lead this transformation with conviction — scaling growth efficiently, operating with significant autonomy, and representing Resolve at the executive level across GoTo.

Your Day to Day

• Define and drive the multi-year product vision, strategy, and roadmap for Resolve across RMM, MDM/UEM, remote access & support, helpdesk, ITAM, integrations, and the MSP channel.
• Lead the agentic AI strategy, positioning Resolve as a category-defining platform for AI-powered IT automation.
• Identify emerging trends and customer needs to guide product innovation and differentiation.
• Make prioritization decisions in a resource-constrained environment, balancing execution pace, technical debt, and strategic bets.
• Lead and grow a 15+ person product management organization across multiple geographies, building agentic AI capability and investing in team development.
• Partner with Sales, Marketing, Customer Success, and Engineering to deliver the roadmap and grow pipeline, win rates, and expansion in the mid-upper SMB and MSP segments.
• Own targets and track performance against plan — including ARR growth, net revenue retention, and bookings — surfacing risks and opportunities to leadership.
• Engage directly with customers and represent Resolve in executive forums, at industry events, and with key partners.

What We're Looking For

• 10+ years of product management experience, including 3–5+ years in a senior director- or VP-level role, ideally with P&L accountability.
• Experience scaling a B2B SaaS product through growth and change — not just managing a mature product.
• Background in IT management, endpoint management, or an adjacent enterprise infrastructure category (RMM, UEM, MDM, ITSM).
• Demonstrated ability to lead cross-functional teams toward measurable outcomes such as ARR growth, retention, and pipeline.
• Experience with AI/agentic product development, including agentic system design.
• MSP channel experience, with an understanding of the commercial and product dynamics of the managed services market.
• Comfortable presenting to executive and international audiences; able to work effectively across UK/European and North American time zones.

What We Offer

At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:

• Comprehensive health benefits
• Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
• Tuition reimbursement and access to instructor-led and on-demand learning and development programs
• The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
• Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.

Specific benefits and offerings may vary by country in line with local regulations and market practices.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.

Annual Base Salary Range: $226,000.00 - $303,000.00

The above shows our ranges from minimum to maximum and is displayed in the full-time equivalent amount Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.