Job Description

Coverage Territory: Columbus Area

Schedule: Monday - Friday 8am - 5pm

Salary Range: $140k - $160k + Bonus

Lead the Operations Behind the Mission

At Transitions Hospice, we don't just manage care — we protect dignity, comfort, and the moments that matter most. We've reimagined hospice to be something different: compassionate, unhurried, and built around the whole person. That means having exceptional operational leaders who ensure our clinical teams are supported, our standards are upheld, and our culture travels — consistently — across every state we serve.

If you're a seasoned hospice leader who wants to shape care at scale without losing sight of what it's all about, this is your role.

What You'll Do

As Vice President of Operations, you'll be an executive leader responsible for the overall direction and quality of patient care services. You'll set the standard for clinical excellence, develop the leaders around you, and ensure that every branch reflects the Transitions mission — operationally, culturally, and clinically. Your responsibilities include:

Clinical Operations & Quality

• Directing and administering nursing and patient care services to ensure care meets current medical and nursing standards
• Maintaining ongoing quality assessment, performance improvement analysis, and evaluation of patient care delivery
• Providing oversight of occurrences, complaints, negative trends, patient/family satisfaction scores, and performance improvement issues
• Ensuring compliance with CHAP, CMS, and state guidelines across all service lines and locations
• Assuring competency of all personnel in alignment with state, federal, and CHAP requirements

Leadership & People Development

• Mentoring Administrators on fiscal, clinical, census, and quality metrics for their assigned agencies
• Supporting the employee selection process, work assignments, performance evaluations, and staff development across nursing and patient care services
• Reviewing and approving people decisions — including new hires, terminations, talent reviews, and grievances — in partnership with Human Resources
• Recommending and participating in education, training, and orientation programs; actively encouraging professional advancement of staff
• Working collaboratively with senior leadership to ensure goals are actualized and staff reach their highest potential

Financial & Operational Oversight

• Partnering with the CFO and nursing leadership to plan budgeting requirements for personnel, supplies, and equipment
• Maintaining cost controls to ensure maximum effectiveness of approved departmental budgets
• Planning and recommending new facilities, equipment, or modifications needed to support patient care
• Recommending modifications to personnel policies to ensure appropriate working conditions and care coverage

Culture & Community

• Maintaining and advancing the Transitions culture across all service locations
• Initiating and participating in problem-solving and policy-forming conferences for nursing and patient care services
• Interpreting the goals of patient care services to the community through relationships with education systems, volunteer groups, and partner agencies
• Maintaining close coordination across all departments to ensure continuity and collaboration of services

Benefits We Offer

• Competitive pay
• Medical / Dental / Vision Insurance plans
• Long & Short-Term Disability
• 401(k) with company match
• Auto Allowance & Gas Card
• Company provided equipment
• Paid Time Off

Why Choose Transitions Hospice?

At Transitions, operations isn't a back-office function — it's how we protect the patient’s experience at every level. As VP of Operations, you'll have the scope to lead meaningfully, the support of a mission-driven executive team, and the opportunity to develop leaders who carry our culture into communities across the country. If you're ready to lead at the highest level of hospice care, we want to hear from you.

Ready to join us? Apply today.

Requirements

What You Bring

• Active RN licensure in the state of employment; MSN preferred
• 5+ years of hospice leadership experience required
• Certified Hospice & Palliative Care RN (CHPN) preferred
• Excellent knowledge of hospice regulations, CHAP standards of practice, and state guidelines
• Strong understanding of performance improvement, quality assessment, and utilization management
• Demonstrated ability to develop clinical and non-clinical staff across multiple locations
• Proven ability to work effectively in an interdisciplinary, matrixed leadership environment
• Proficiency in Microsoft Word, Excel, and Google Workspace
• Self-directed with the ability to lead with minimal supervision across a multi-state footprint
• Deep commitment to the palliative philosophy and the principles of end-of-life care