Job Description

Join the revolution in hospitality tech!

Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

At Liven, our platform is built to help hospitality businesses save more and work smarter by seamlessly integrating every aspect of their operations — from ordering and payments to back-of-house management

Driven by a deep passion for the hospitality industry, we continuously innovate to elevate the experience for both venues and their guests. Our solutions are powered by AI-enriched insights and automated workflows, enabling smarter decision-making and smoother operations at scale.

We’re proud to be an AI-first organisation By automating repetitive tasks, we free up space for our teams — and our customers — to focus on what truly matters: solving complex problems, delighting guests, and driving meaningful growth.

Key Milestones:

• Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
• Global Reach: From Melbourne to New York, Singapore to Jakarta, and all the way to Chennai, our presence spans major cities across the globe.

If you're someone who thrives on creativity, bold thinking, and using technology to make things better, faster, and smarter — you’ll feel right at home here.

Here’s a quick glimpse of Liven:

• You can visit Career
• You can visit LinkedIn
• You can Visit Blog
• Acquisition News

About the role

Liven is seeking a strategic and execution-focused Chief Financial Officer (CFO) to lead our global finance function through the next phase of growth, capital strategy, and international expansion.

As a core member of the Executive Leadership Team, you will partner closely with the CEO, Board, and investors to drive financial performance, capital efficiency, and long-term enterprise value creation.

This role requires both strategic leadership and operational excellence. You will shape capital strategy and investor positioning while ensuring strong governance, reporting integrity, and scalable finance infrastructure across multiple geographies.

What you'll do

• Own Liven’s end-to-end financial strategy including long-range planning, capital structure, and investment prioritisation.
• Partner with the CEO and Board to define enterprise value creation plans and funding roadmap.
• Provide financial insight and decision support for strategic initiatives across markets.
• Lead fundraising strategy, investor communications, and due diligence processes.
• Own board reporting, financial storytelling, and investor readiness.
• Maintain high-quality financial data rooms and reporting standards.
• Lead budgeting, forecasting, scenario modelling, and cash runway management.
• Drive improvements in unit economics, gross margin, working capital, and operating efficiency.
• Support pricing strategy and commercial decisions through data-driven insights.
• Oversee accounting, audit, tax, and statutory compliance across regions.
• Ensure timely close cycles, reporting accuracy, and strong internal controls.
• Strengthen governance frameworks and financial discipline globally.
• Own ERP governance and financial systems strategy (NetSuite preferred).
• Improve reporting automation and executive dashboard visibility (Power BI / Tableau).
• Ensure consistent metric definitions and data integrity across regions.
• Build, mentor, and scale a high-performing global finance team.
• Establish clear ownership, operating rhythms, and accountability frameworks.

Qualifications

• 16+ years of progressive finance experience.
• Proven executive leadership experience (CFO or VP Finance) in high-growth SaaS, fintech, or technology environments.
• Experience operating across multiple geographies.
• Deep expertise in SaaS metrics including ARR, churn, LTV:CAC, deferred revenue, and gross margin.
• Demonstrated success leading fundraising, investor relations, and complex financial initiatives.
• Strong experience building scalable finance functions and governance frameworks.
• Hands-on experience with NetSuite (or similar ERP systems).
• Exceptional communication and executive stakeholder management skills.
• CPA / CA / CFA required (MBA preferred).

Good to Have

• IPO readiness or late-stage capital markets exposure.
• M&A evaluation, diligence, and post-acquisition integration experience.
• Cross-border structuring and global expansion strategy experience.
• Experience in incentive design and ESOP modelling.
• Advanced financial automation and BI transformation experience.