Job Description

12126 Enterprise Corporate - Consumer & Social Impact Administration

Full time

Yes

40

Full-time

Pay Range:

$151.65 - $242.65

Major Responsibilities

• Develop and articulate a comprehensive marketing operations strategy that aligns with the organization’s goals and vision, focusing on modernization and efficiency.
• Serve as a trusted advisor to senior marketing leadership on project and program management-related matters.
• Prioritize initiatives and establish a marketing project portfolio based on strategic importance, resource availability, and ROI.
• Oversee the use and adoption of work management tools, ensuring all users are trained and the tool is configured for optimal utilization, efficiency, and reporting.
• Lead the integration of disparate martech tools and platforms to ensure seamless data flow and process automation.
• Drive the adoption and effective use of martech platforms and technologies to streamline processes, improve visibility, and enhance team productivity.
• Evaluate, adopt, or retire martech based on organizational needs, and stay abreast of emerging tech trends to recommend innovations.
• Translate strategic marketing objectives into operational plans, set up adaptive planning workflows, and manage progress reporting.
• Develop and implement project management best practices, methodologies, and standards across the team to ensure consistent, efficient, and effective project delivery.
• Continuously monitor industry trends and best practices in work management, incorporating relevant insights to maintain a best-in-class approach.
• Audit existing processes to identify bottlenecks and implement improvements for efficiency and effectiveness.
• Coordinate with other departments to reduce operational friction and improve workflow integration.
• Lead and mentor a team of marketing operations project managers and technology leaders, fostering a culture of continuous improvement and professional development.
• Develop and implement training initiatives to upskill team members in both technical and soft skills, supporting organizational change and growth.
• Lead budgeting and financial planning processes, allocate resources efficiently, and support forecasting and scenario analysis.
• Evaluate ROI across marketing channels, reallocate resources as needed, and apply zero-based prioritization to optimize spending.
• Oversee the execution and delivery of complex, high-impact marketing projects, ensuring they are completed on time, within budget, and to required quality standards.
• Select, negotiate, and collaborate with external agencies and suppliers to ensure alignment with organizational goals and maintain service quality.
• Define measurement frameworks and key performance indicators (KPIs) to measure and monitor project performance and overall marketing operations efficiency.
• Provide regular project status updates and performance reports to leadership and key stakeholders, communicating progress, challenges, and successes.
• Leverage performance data and analytics to identify trends, uncover opportunities for optimization, and drive continuous improvement across marketing operations.

Minimum Job Requirements

Education

• Bachelor’s degree in business, marketing, communications, social sciences, or a related field, or equivalent relevant experience.

Certification / Registration / License

• N/A

Experience

• 10+ years progressive leadership required, 12-15+ years preferred experience in brand development, marketing, brand strategy, brand consulting, or strategic planning.
• 7+ years of experience managing others required.
• Has demonstrated knowledge and experience with marketing operations planning and execution

Knowledge / Skills / Abilities

• Proven track record of effective leadership, driving impactful outcomes for consumers and end-users.
• A strategic mindset with the ability to define vision, set priorities, and align customer initiatives with overall business objectives.
• Exceptional business acumen, with strong critical thinking and problem-solving abilities to develop and execute enterprise-wide strategies.
• Advanced change management capabilities, fostering an inclusive culture, resolving conflicts, and proactively mitigating risks.
• Leverages business and financial acumen to inform CX strategies with a deep understanding of industry trends and competitive positioning.
• Forward-looking mindset, adept at integrating industry best practices and regulatory insights in dynamic, fast-paced environments.
• Strong ability to apply market and consumer understanding to campaign measurement and marketing mix modeling.
• Proficient in leveraging statistical modeling and analytics software tools to generate actionable insights.
• Strong background in data analysis, statistical analysis, predictive modeling, and related analytical functions.
• Demonstrated success in overseeing large-scale, complex initiatives.
• Deep technical expertise in cloud-based data platforms and cutting-edge digital analytics tools.
• Proven experience in leading high-performing teams and cross-functional working groups, inspiring collaboration and delivering results.  

Physical Requirements and Working Conditions

Preferred Job Requirements

Preferred Education

• Master’s degree in a relevant field or industry.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.