Job Description

The senior professional responsible for architecting, designing, and leading the development of innovative and scalable automation solutions. The overall objective is to leverage deep technical expertise and leadership skills to drive the execution of key automation initiatives and mentor other team members.

Responsibilities

• Advanced Tableau Visualization:-Develop sophisticated, interactive Tableau dashboards that translate AI-generated insights and complex data patterns into clear, decision-ready visuals for stakeholders.
• AI Integration :- Design and implement AI-driven workflows that augment data analysis, such as predictive modeling, anomaly detection, or natural language querying, and integrate these into existing enterprise systems.
• Output Validation & Governance:- Ensure AI-generated insights are accurate, grounded in trusted business logic, and adhere to data governance and security protocols.
• Cross-Functional Collaboration:- Partner with data engineers, business stakeholders, and technical teams to identify business requirements and translate them into scalable AI and BI solutions.

Technical Proficiency:

• Data Handling:- Expert-level SQL and experience with Python or R for data manipulation.
• BI Tooling:- Deep expertise in **Tableau** (Desktop, Server, and Online), including creating custom calculations, advanced parameters, and optimized data extracts.
• AI/ML Knowledge:-Solid understanding of how to integrate Machine Learning models (via APIs, R/Python scripts in Tableau, or external integrations) into business reporting.

Qualifications:

• 10-12 years of overall experience with Data management and handling, advanced knowledge for Tableu and automation tools
• SAS, SQL, Tableau
• Understanding of Agentic solution design
• Strong experience in architecting and designing highly scalable, available, and performant technology solutions.
• Deep expertise in Agent training, performance measurement, and feedback processes.
• Proven ability to mentor and lead technical teams.
• Strong exposure to program/project management, Agile methodologies, and planning development timelines.
• In-depth knowledge of compliance, security, and performance management in a production environment.

Job Family Group:

Operations - Services

Job Family:

Business KYC

Time Type:

Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.