Job Description

VP Global Retail Operations:

An internationally recognized luxury fashion organization is seeking a strategic and operationally driven retail leader to oversee global retail operations during a pivotal phase of growth and transformation.

This executive will play a critical role in modernizing operational infrastructure across a worldwide store network while helping create a more connected, client-centric, and performance-driven retail organization. The position requires a highly collaborative operator who can balance elevated luxury standards with practical execution and scalable process development.

Key Responsibilities:

• Lead global retail operations across store procedures, operational policies, reporting frameworks, KPI management, and retail execution standards.
• Partner cross-functionally with merchandising, client engagement, retail leadership, visual presentation, and store development teams to improve consistency, communication, and operational readiness across all markets.
• Oversee operational planning and execution for seasonal launches, commercial activations, and store openings while helping improve productivity, reporting visibility, and retail process efficiency globally.

Skills Required:

• Extensive luxury retail operations and/or retail excellence leadership experience within an international fashion or lifestyle organization.
• Strong analytical and operational mindset with expertise in retail KPIs, store productivity, process optimization, and organizational change management.
• Ability to influence cross-functional global teams and build alignment across creative, commercial, and operational stakeholders.

Company Information:

Our client is a globally recognized luxury fashion house known for its highly curated brand identity, elevated client experience, and distinctive point of view within the international fashion landscape.

With a rapidly expanding direct-to-consumer business and a growing global retail footprint, the company is investing heavily in operational excellence, retail integration, and organizational transformation. Leadership is focused on building a more agile, performance-oriented structure while maintaining the integrity and creativity that define the brand. A key mission of this role is to create operational structure that will allow store management and teams to focus more time and energy on client and sales development initiatives.

This role is based in New York City and requires close collaboration with international teams across North America, Europe, and Asia.

Leadership & Culture:

• Reports into senior executive leadership and works closely with cross-functional global partners.
• Opportunity to help shape operational strategy and retail culture during a period of meaningful organizational evolution.
• Environment suited for leaders who thrive in fast-moving, entrepreneurial, highly collaborative luxury organizations.
• The company values creativity, accountability, elevated client experience, operational rigor, and continuous improvement.

Benefits & Appreciation:

• Competitive executive compensation package including bonus eligibility.
• Comprehensive medical, PTO, retirement, and employee product benefits.
• Significant opportunity for long-term growth and organizational impact.
• Exposure to global leadership and high-visibility business transformation initiatives.