Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Quality Systems

Job Category:

People Leader

All Job Posting Locations:

Schaffhausen, Switzerland

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s).

• USA Req#: R-084681

• UK Req#: R-084832

• Switzerland Req#: R-084829

• Belgium/Ireland Req#: R-084831

The Vice President, Global Process Management, Quality Management & Digital is responsible for leading the design, standardization, governance, and continuous improvement of sector Quality processes across the global Innovative Medicine network. This leader establishes end-to-end process standards, drives global process harmonization, and ensures Quality processes and systems support regulatory compliance, inspection readiness, operational effectiveness, and risk-based decision-making.

The role partners closely with Quality, Manufacturing, Research & Development, Regulatory, Supply Chain, and Digital/Technology leaders to simplify and modernize Quality Management System processes, strengthen global performance management, and enable consistent execution across geographies, sites, and functions.

Key Responsibilities

• Lead global process ownership and governance for enterprise Quality processes, including CAPA, deviations/non-conformance, change control, quality risk management, training, quality systems, and related processes.

• Define and maintain global process standards, procedures, roles and responsibilities, governance forums, and performance expectations to support compliant and consistent execution.

• Partner with cross-functional leaders to align Quality process strategy with business priorities, regulatory expectations, and operational needs across the global network.

• Lead simplification, harmonization, and continuous improvement initiatives that reduce variability, improve cycle times, strengthen compliance, and enhance user experience.

• Provide strategic leadership for digital Quality systems and eQMS optimization, including workflow design, data standards, system requirements, user roles, and inspection-ready documentation.

• Establish and monitor global Quality performance metrics, dashboards, and management review mechanisms to identify trends, risks, and improvement opportunities.

• Support regulatory inspections, audits, and remediation activities by ensuring process design, governance, and execution meet applicable global requirements.

• Lead global councils, communities of practice, and change-management efforts to drive adoption, capability building, and sustained process performance across a matrixed organization.

Qualifications

• Bachelor’s degree in Life Sciences, Engineering, Pharmacy, or a related scientific discipline is required; advanced degree such as an M.S., MBA, Ph.D., Pharm.D., or equivalent is preferred.

• Minimum of 15 years of experience in pharmaceuticals, biotechnology, medical devices, or another highly regulated industry.

• Significant leadership experience in Quality, Quality Systems, Quality Operations, Compliance, or related functions within a global regulated environment.

• Demonstrated experience leading global teams, enterprise processes, or matrixed transformation initiatives; people management experience is required.

• Deep knowledge of GxP requirements and global regulatory expectations, including FDA, EMA, PMDA, MHRA, and ICH guidelines.

• Strong expertise in Quality Management Systems, including CAPA, deviations/non-conformance, change control, investigations, document management, training, and quality risk management.

• Experience with digital Quality systems, eQMS platforms, data integrity principles, global data standards, and inspection readiness.

• Demonstrated ability to influence senior stakeholders, lead through ambiguity, drive enterprise alignment, and communicate effectively with executive leaders and regulatory audiences.

Preferred Qualifications

• Experience leading enterprise Quality transformation, global process ownership, or large-scale eQMS implementation.

• Knowledge of Lean, Six Sigma, operational excellence, or other structured continuous improvement methodologies.

• Experience building global communities of practice, capability programs, and governance models across complex organizations.

• Strong digital fluency, including familiarity with automation, analytics, artificial intelligence, machine learning, or predictive quality capabilities.

Travel

• This role may require approximately 20%–30% domestic and international travel based on business needs.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Agile Decision Making, Compliance Management, Corrective and Preventive Action (CAPA), Cross-Functional Collaboration, Data Quality, Developing Others, Inclusive Leadership, Leadership, Managing Managers, Performance Measurement, Product Lifecycle Management (PLM), Program Management, Quality Control (QC), Quality Management Systems (QMS), Quality Services, Quality Standards, Risk Management, System Integration, Systems Analysis, Tactical Planning