Job Description

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If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC.

Business Descriptor

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an experienced professional to join the IWPB Business Financial Crime Risk team.

Principal Responsibilities

• Responsible for driving initiatives for improvement in control implementation with the aim of strengthening Financial Crime Control
• Ensuring liaising with CCO, CAO and Compliance teams to ensure appropriate presentation of the customer information
• Drive implementation for process improvements in collaboration with branches, CCO, FCC and GSC.
• Represent as FLOD as part of BFCR and guide product and channel teams to run Bank wide initiatives w.r.t CDD and Financial Crime Risk controls & processes.
• Review Local regulations with respect to Onboarding and KYC CDD update and guide the various products and proposition channels for deployment of the guidance.
• Participate in projects involving CDD procedures and work on implementation with relevant stakeholders within business.
• Ensure implementation of recommendations made by FCC, monitoring of operational activities w.r.t remediation and identification of control weaknesses. Address the weaknesses thus identified and provide advisory on best possible solutions
• Coaching and guiding the Frontline on Compliance related matters and local regulations and ensuring presentation of quality customer information

• Liaise with FCC and CCO to seek clarifications/dispensations on various issues impacting customers.

• Conducting in-depth reviews of accounts identified as SCC / PEP, HRC, HNWI to ensure that we do business only with people we know and trust.
• Identify the opportunities which helps the organisation on cost management and initiate such projects end to end.
• Review regulatory guidance & implement from BFCR & KYC regulation perspective
• Liaise with various proposition team, product team & operations team for FCR related guidance & smooth implementation of local regulatory guidance
• Be the point of contact for KYC Ops for any guidance and ensuring quality of KYC check is maintained
• For all CDD related regional guidance to be tracked and as appropriate disseminate information to all impacted teams
• Maintain oversight on QC QA related to KYC and done by GSC and CA teams

• Data management and reporting:

Collect, clean, and analyze CDD and related data from various sources.

Facilitate management reports related to CDD and related key control metrics

• Collaboration and support:

Work with different teams within business and support functions towards fc control embedment

Provide training to frontline on CDD procedure changes.

Educational Qualifications / Certification and Requirements:

• A minimum of 10-year experience in the financial service industry.
• Thorough knowledge of the Banking systems & processes,
• In depth knowledge and understanding of the regulation & guidelines as applicable
• Knowledge of Group Policies and Procedures related to FC compliance
• Expertise in customer service & query handling mechanism.
• lateral thinking and good analytical skills
• The job holder requires to possess the ability to handle multiple tasks within specified timelines.
• The job holder requires to have good People Management skills.

Pro-tip : Familiarity with AI-enabled tools is an advantage.

Diversity Statement, Data Protection and Entity Statement

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.

• Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision-making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.