SMBC Group

VP, Data Culture & Literacy (Learning)

SMBC Group  •  Malaysia (Onsite)  •  4 hours ago
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Job Description

Key Responsibilities

Capability Development & Learning

  • Support implementation of capability-building strategies aligned to business priorities and defined by programme lead.
  • Design, develop, and maintain learning pathways, curricula, training programmes, and capability frameworks.
  • Coordinate workshops, onboarding programmes, learning events, and knowledge-sharing sessions.
  • Develop and continuously enhance enterprise learning content, including e-learning modules, playbooks, toolkits, and learning resources.

Data Literacy & Content Development

  • Coordinate and rollout of approved Data Literacy learning programmes and digital learning modules.
  • Translate complex concepts into engaging, practical, and business-relevant learning experiences.
  • Ensure learning content remains current, accessible, and aligned with programme objectives and standards.

Communications & Engagement

  • Develop and coordinate employee communications supporting capability development, including newsletters, awareness campaigns, and learning publications.
  • Support engagement initiatives that promote learning adoption and knowledge sharing.
  • Coordinate learning events, workshops, communities of practice, and employee engagement activities.

Programme & Stakeholder Management

  • Manage day-to-day programme delivery, tracking, coordination, and reporting activities.
  • Partner with HR, Learning & Development, business stakeholders, and programme leads to support capability development initiatives.
  • Support programme governance activities, communications, timelines, risk tracking, and status reporting.

Knowledge Management & Continuous Improvement

  • Manage learning platforms, SharePoint sites, and knowledge management resources.
  • Monitor programme effectiveness, learner engagement, and adoption metrics.
  • Gather feedback and recommend improvements to learning experiences and programme outcomes.

Experience

  • Experience in Learning & Development, Capability Building, Change Management, Programme Management, Knowledge Management, Organizational Development, or related fields.
  • Experience designing and delivering enterprise learning programmes, training curricula, and digital learning content.
  • Experience supporting Data Literacy, data capability development, data culture, analytics, governance, or related data initiatives is an advantage.
  • Experience managing learning platforms, LMS solutions, SharePoint sites, or knowledge repositories is an advantage.
  • Experience in financial services or large organizations is preferred.

Skills

  • Strong stakeholder management and communication skills.
  • Excellent facilitation, presentation, and content development capabilities.
  • Strong programme and project management skills.
  • Ability to manage multiple initiatives in a fast-paced environment.
  • Strong writing, storytelling, and employee engagement skills.
  • Understanding of Data Literacy, data culture, or data management concepts is an advantage.
  • Proficiency in Microsoft 365, PowerPoint, Excel, SharePoint, and digital learning tools.

Personal Attributes

  • Passion for people development and continuous learning.
  • Interest in promoting data literacy and a data-informed culture.
  • Proactive, collaborative, and highly organized.
  • Strong execution focus with attention to detail.
  • Innovative mindset with the ability to drive organizational change.

What You'll Do

  • Coordinate and support capability development programmes across APAC.
  • Design and deliver data literacy curricula, e-learning modules, and learning resources.
  • Develop and coordinate employee communications, newsletter publication, and learning adoption activities.
  • Organize learning events, workshops, and communities of practice.
  • Maintain knowledge-sharing platforms and learning ecosystems.
  • Track programme effectiveness, business impact, and adoption metrics.
  • Support stakeholders in developing future-ready workforce capabilities.
SMBC Group

About SMBC Group

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 150 offices and 120,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo and Nagoya stock exchanges, and its ADRs trade on the New York Stock Exchange (NYSE: SMFG).

Americas: https://www.smbcgroup.com/

EMEA: https://www.smbcgroup.com/emea/

APAC: https://www.smbc.co.jp/asia/

Tokyo: https://www.smfg.co.jp/english/

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
Website
co.jp
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