Job Description

The Vice President, Community Accounting Integration owns the quality assurance and overall operational integration of acquired companies across the Community Accounting organization. The position leads to integration of community-level financial operations, including financial reporting, accounts receivable, accounts payable, treasury, and budgeting.

The Vice President sets the integration standard for Community Accounting, owns the community integration playbook and the quality assurance framework that governs it, and is accountable for the accuracy, completeness, and control integrity of acquired community portfolios. Most acquired companies will continue to operate on their existing accounting platforms rather than converting to Company systems, so this role governs quality and compliance across a mixed system environment rather than driving platform migration. The role works with the Mergers & Acquisitions (M&A) team and Integration Management Office (IMO) on pre-close diligence, directs post-close governance across all community financial workstreams, and coordinates third-party service providers and acquired company Community Accounting teams to carry out the detailed work. This is an individual contributor role that delivers results through influence and coordination rather than direct reporting authority.

This position also assumes the process improvement mandate previously held by the Director of Process Improvements, carrying forward continuous improvement, standardization of practice, and AI and automation adoption across Community Accounting, and extending that work to the acquired company portfolio.

Success in this role requires executive-level judgment, the ability to lead multiple complex, high-stakes initiatives simultaneously in a dynamic environment, and strong executive presence and communication skills to support effective transitions with acquired company employees and clients.

This position exemplifies our commitment to Integrity, Respect, Service, and Community, driven by a shared passion for enriching the resident experience and fostering a sense of belonging.

RESPONSIBILITIES

Strategic Leadership & Integration Ownership:

• Set the strategic direction and priorities for the Community Accounting integration function, and own the community integration playbook, governance model, and standards.
• Partner with the Mergers & Acquisitions (M&A) team and the Integration Management Office (IMO) to shape deal assumptions, Day 1 readiness, and the post-close governance approach for community accounting.
• Track and report integration progress, quality outcomes, and value realization against deal-model assumptions, presenting results to the Chief Community Accounting Officer, the executive team, and the integration steering committee.

Due Diligence & Pre-Close Assessment:

• Lead community accounting due diligence for prospective acquisitions, evaluating the target’s financial reporting, receivables and collections, payables, cash and reserve management, budgeting practices, resale and disclosure, and client and board commitments.
• Assess the target’s accounting platforms, staffing model, service provider arrangements, and internal control environment, and document the gaps that will require governance attention after close.
• Quantify diligence findings for the M&A team and the IMO, including remediation effort, ongoing operating cost, and risk exposure, to inform deal assumptions and Day 1 readiness.
• Define the post-close governance and quality assurance plan for each transaction before close, including the standards the acquired company will be held to and the sequence for bringing it into compliance.

Quality Assurance & Control Integrity:

• Verify that acquired entities operate in compliance with GAAP, governing documents, statutory and regulatory requirements, and Company financial policies and internal controls following integration.
• Conduct recurring post-acquisition audits and control reviews, either individually or through third-party resources, document defects and gaps, assign remediation ownership, and confirm resolution.
• Define and monitor quality and performance metrics for acquired portfolios (for example, close timeliness, reconciliation completion, reporting accuracy, and open item aging) and report results to leadership.
• Apply a consistent quality standard across all acquired companies regardless of the accounting platform each one operates on, and maintain the review procedures needed to test against that standard on differing systems, confirming that data integrity, reporting output, and system access controls meet Company requirements without requiring platform conversion.

Post-Acquisition Governance & Operational Oversight:

• Partner with the Integration Management Office (IMO) to design the governance approach for each acquisition, and direct execution of detailed plans, timelines, and deliverables across all Community Accounting functions.
• Hold third-party service providers and acquired company Community Accounting teams accountable for operating general ledger, accounts receivable, accounts payable, treasury and cash management, budgeting, and financial reporting in line with Company policies, controls, and reporting calendars.
• Establish the mapping, reporting bridges, and review routines needed to consolidate results from multiple accounting platforms accurately and on schedule.
• Scope, direct, and manage third-party service providers supporting integration, including statements of work, service levels, resource allocation, deliverable quality, and escalation.
• Oversee progress against milestones, ensure timely escalation of issues, and manage dependencies across accounting operations, IT, client services, and community management.
• Coordinate governance activity with community transitions and onboarding so that client and board commitments are met during and after the transition period.

Functional Collaboration & Alignment:

• Coordinate with Community Accounting leadership to align acquired company policies, procedures, and controls with functional standards and compliance requirements.
• Serve as the primary contact to facilitate decisions and drive execution across Community Accounting.
• Serve as subject matter expert between Community Accounting and IT on reporting requirements, system access and controls, and process automation initiatives affecting acquired companies.

Process Improvement, Systems & Technology:

• Evaluate current processes and implement best practices that enhance accuracy, efficiency, and scalability across Community Accounting, applying lessons from each integration to the operating model as a whole.
• Partner with IT and Community Accounting to identify AI and automation opportunities, oversee pilot programs and rollouts for AI-driven tools, and measure realized benefit.
• Collaborate with third-party vendors to implement and manage system integrations that support more efficient workflows, with minimal disruption to operations.

Risk & Issue Management:

• Proactively identify and address integration risks across financial systems, AR and AP workflows, cash and reserve management, reporting, and community-level controls, escalating to leadership when necessary.
• Identify, troubleshoot, and resolve system and process issues in a timely manner, and drive root cause correction rather than recurring workarounds.

Communication & Relationship Management:

• Establish open, effective communication channels with acquired company employees, provide guidance and support to address concerns, manage expectations, and minimize disruption to business operations.
• Facilitate regular integration updates, meetings, and checkpoints with acquired company teams, stakeholders, and leadership.
• Engage with Seller-side personnel with tact and discretion during and after closing.

Change Leadership & Capability Building:

• Provide direction and leadership to acquired company and Community Accounting staff through change initiatives such as policy and control adoption, reporting changes, and standardization of practices.
• Build capability within acquired company Community Accounting teams, and promote a culture of continuous improvement, accountability, and adaptability across the functions supported.

Ad Hoc & Supporting Analyses:

• Conduct one-off analyses to support diligence and governance activities, including financial process mapping, system and reporting assessments, staffing and capacity modeling, value creation estimates, and other strategic or operational evaluations.

REQUIREMENTS

• Bachelor’s degree in Accounting, Finance, or a related field, or equivalent experience.
• Minimum 10 years of progressive accounting or finance experience, including leadership of cross-functional teams and resources without direct reporting authority.
• Experience in community association management, HOA, property management, or related service sectors.
• Comprehensive knowledge of core accounting functions: general ledger, accounts payable, accounts receivable, treasury and cash management, budgeting, and financial reporting.
• Strong command of GAAP, internal controls, and financial best practices, with the ability to design and enforce quality assurance and review standards.
• Strong working knowledge of multiple accounting platforms, and of the practical challenges of governing, reconciling, and consolidating financial results across a mixed system environment.
• Proven experience working across large accounting teams and multiple functions to drive consistency of process.
• Demonstrated experience selecting, directing, and managing third-party service providers, consultants, or outsourced accounting resources, including scope, performance, and deliverable quality.
• Strong project management skills and attention to detail, ensuring accuracy and quality in project execution, documentation, and communication.
• Exceptional communication and interpersonal skills, with a proven ability to build relationships and manage stakeholder expectations, including with clients and boards.
• Ability to influence and drive changes at all levels of the organization.
• Comfortable with ambiguity and capable of working independently.
• Proficiency with project management software and collaboration tools (e.g., Microsoft Office, Microsoft Project, Teams).

Preferred Qualifications

• CPA and/or MBA.
• Proficiency with multiple financial ERP systems relevant to HOA/condo management (e.g., Caliber, TOPS, VMS, Vantaca).
• Experience with private equity-backed organizations and multi-transaction acquisition environments.

PHYSICAL REQUIREMENTS

The physical requirements can vary, but generally, they may include:

• Lifting: Must be able to occasionally lift and carry items up to 20 pounds, such as laptops, documents, and presentation materials.
• Mobility: Requires the ability to move throughout office environments and travel to various work locations. May involve walking, standing, and navigating different workspaces during onsite integration activities.
• Working Conditions: Primarily performed in a standard office setting with occasional travel to acquired company sites and communities. May be exposed to varied working environments depending on location and operational context.
• Personal Protective Gear: Not typically required. May be necessary when visiting certain operational sites, subject to local safety protocols and requirements.
• Extended Sitting or Standing: Frequent sitting for extended periods during meetings, planning sessions, and computer-based work. Occasional standing during presentations or site visits.
• Manual Dexterity: Regular use of hands and fingers for typing, writing, and operating office equipment and digital tools.
• Driving: Occasional driving required to support onsite integration activities. Must possess a valid driver's license and have access to reliable transportation. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)
• Travel: As needed, up to 30% to support due diligence and governance activities.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.