Job Description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Founded in 1986, Children’s Memorial Hermann Hospital is a 332-bed quaternary care women and children’s hospital, located in the Texas Medical Center. As a primary teaching hospital for the pediatric and obstetrics/gynecology programs with our academic partner, McGovern Medical School at UTHealth Houston, we are committed to serving the global community. Our multidisciplinary team of affiliated doctors, nurses, therapists and other allied health care professionals are focused on the personalized needs of women and children with an emphasis on quality, education, outcomes, customer service and advanced research.

The VP, Chief Medical Officer at Children’s Memorial Hermann Hospital (CMHH) in Houston, Texas reports to the CEO and is an active member of the Senior Leadership Team. Works collaboratively to drive and facilitate the strategic goals of the campus and System. This principal role of the CMO is to lead and direct hospital-based Women’s & Children’s organizational programs. In addition, this role works collaboratively to ensure that patients receive the highest quality and most efficient care. The CMO will function as a member of the hospital senior management team and collaborate in the strategic development of short- and long-term goals, and the implementation of efforts necessary to achieve those goals. Facilitating the application of evidence-based and safe clinical practices and the appropriate utilization of clinical resources will be key responsibilities of this role.

Job Description

MINIMUM QUALIFICATIONS

Education: Medical Doctorate from an accredited medical school required. Additional business degree or program completion, preferred

Licenses/Certifications: Licensed to practice as a MD in the State of Texas. Board certification in Pediatrics or a pediatric subspecialty strongly preferred.

Experience / Knowledge / Skills:

• Minimum of five (5) years of physician executive, medical staff leadership, or healthcare administrative leadership experience in a children’s hospital, pediatric healthcare system, academic pediatric medical center, or pediatric service line required.
• Rapport and credibility with physician colleagues.
• Experience working in interdisciplinary teams.
• Excellent conflict resolution, oral and written communication and interpersonal skills.
• Demonstrates experience in leading pediatric clinical quality, patient safety, performance improvement, and physician engagement initiatives required.
• Exhibits understanding of healthcare business acumen and finance knowledge.

PRINCIPAL ACCOUNTABILITIES

• Directs and facilitates the application of evidence-based and safe clinical practices, the effective measurement of clinical outcomes, and clinical performance improvement activities.
• Provides administrative leadership and direction for hospital-based departments in Quality Care and Case Management, Risk Management, Clinical Ethics, Clinical Research, Medical Staff, and other areas as assigned.
• In partnership with the VP, Regional CMO, focuses on Quality and Performance Improvement by participating in meetings related to safety events, monitors the variance reporting system, manages the distribution of events to applicable stakeholders, conducts event analysis, and responds to infection prevention opportunities.
• Drives physician engagement and communications with medical staff members ensuring alignment/integration with strategic initiatives.
• Provides advocacy and clinical perspective with leaders to support patient-centered mission, vision, values and strategies by optimizing the efficient and appropriate utilization of clinical resources.
• Collaborates with management and clinical leadership in the planning and implementation of innovative programs to achieve short- and long-term goals.
• Supports the development and growth of the health system service lines by working with administration and physician leaders to improve clinical operations.
• Aligns and supports the physician organization and system Quality teams with a dotted line to the System Chief Quality Officer.
• Assists and be a resource to the hospital medical staff and leadership in fulfilling their obligations in Credentialing, Clinical Quality, Peer Review, Regulatory Compliance, and Risk Management.
• Ensures timely and reliable communication of key matters to the medical staff.
• Plays an active role in Joint Commission and other regulatory surveys and audits.
• Assist the CMIO in physician coordination, education and communications related to EHR implementation.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.