Job Description

At ZeroNorth, we are at the forefront of transforming the shipping industry through digital innovation. Our solutions go beyond optimising business operations, they are designed to lead the industry in sustainability by significantly reducing CO2 emissions.

Our core mission of making global trade greener drives everything we do. Your contributions will play a crucial role in reducing emissions, aligning commercial success with sustainability, and delivering benefits for both profitability and the environment.

ZeroNorth is powered by a diverse team of 550+ professionals with more than 38 nationalities, operating out of global hubs including Copenhagen (our headquarters), Athens, Chennai, Mumbai, Singapore, Sofia, and Tokyo.

We are leading the industry's green transition, enabling our partners to leverage data for actionable decarbonisation efforts.

Voyage Optimisation Specialist at ZeroNorth

As a Voyage Optimisation Specialist you will be driving and accelerating success with both internal and external stakeholders in a cross-functional environment.

Key responsibilities:

• Work closely with the customer’s operations team to understand their business model, strategy, and needs.

• Act as a specialist to help customers achieve digitalization and sustainability goals through ZeroNorth’s technology.

• Take charge of vessel voyages, advising on optimal routes and speeds based on commercial needs and agreements.

• Monitor the fleet and ensure maximum financial benefit through the ZeroNorth platform by coordinating with operators and masters to implement necessary changes.

• Analyse completed voyages and provide reports and feedback to internal and external stakeholders—including performance evaluations and claims support.

• Own user feedback and challenges, offering innovative solutions tailored to their business model for full platform potential.

• Provide strategic guidance to clients on scaling up fleet-wide use of ZeroNorth solutions, helping them realize strong ROI and meet KPIs.

• Support users through the operational, educational, and governance aspects of a successful ZeroNorth journey.

• Collaborate with the User Success team to support onboarding and scale-up of existing users.

• Maintain strong relationships with product and internal teams, recommending solutions based on user feedback and contributing to new revenue opportunities.

Your profile:

• Has 2+ years of experience in the shipping industry—ideally in a commercial operations role or similar, along with senior-level experience sailing on commercial vessels.

• Is passionate about data, digital transformation, and delivering innovative solutions to users.

• Is fluent in both spoken and written English.

• Enjoys being part of a collaborative team and finds purpose in creating customer value through problem-solving.

• Has a curious mindset, constantly seeking ways to improve existing solutions by exploring and applying available information and insights.
  

About ZeroNorth

At ZeroNorth, we aim to make global trade sustainable by steering the maritime industry toward zero emissions. Using advanced technology and trusted data, our platform delivers real-time insights to optimize operations and align commercial success with environmental impact.

We partner with customers on their journey toward sustainability, solving complex challenges and empowering informed decisions that benefit both the planet and their bottom line.

Our culture thrives on growth, inclusion, and collaboration. We value honesty, trust, and the unique contributions of every team member, driving meaningful change together.

Let's make global trade green.