The City of Johnson City Tennessee is accepting internal, online applications for a Voice and Collaboration Engineer with the Information Technology department. The employee Performs difficult professional work driving and influencing technology decisions, establish standards, and assisting in resolution of support issues requiring technical escalations. Distinguishing Features of the Class: Proven skill and expertise in Cisco collaboration applications, specifically Communications Manager, Unity, UCCX, Cisco Expressway, and integrations of these systems into existing LDAP infrastructures. Must have moderate level understanding of VoIP QoS, H323, SIP, SRST, and UCS Servers, and the ability to extend these services over wired and wireless networks. The work is performed under the supervision of the Director of Information Technology.
This is an on-site position in Johnson City, TN.
Essential Functions of Position:
Required Knowledge, Skills and Abilities: Thorough knowledge and extensive experience with the support and analysis of telephony architecture and topology, including high level knowledge of VoIP, unified messaging and conferencing in complex internetworked environments. The candidates will design and maintain enterprise platform technologies, including configuration of operating systems, platform upgrades, disaster recovery and security to ensure optimal function and service levels for a multi-site, multi-customer environment.
Acceptable Experience and Training: Graduation with an Associate's degree from an accredited college with major course work in computer science or computer information systems; Bachelor's degree preferred; or any equivalent combination of experience, training, and specialized certifications which provides the required knowledge, skills and abilities. Pre-employment physical, and background check required.
EEO/AA
Johnson City is a goal-oriented, high-energy, family-centered city with diverse economic components. Education, business, industry, civic and community organizations, and local government pull together to keep us moving forward. We have a diverse economy led by healthcare, education and an entrepreneurial spirit that lives on from our City’s founder, Henry Johnson.
We hold our natural beauty and resources in highest regard and lead the state of Tennessee in green initiatives. We received the Tennessee Municipal League’s first-ever Green City Leadership award for our environmental efforts.
This community is a thriving one because our 60,000+ residents are actively engaged. Neighborhood action committees, problem-solving task forces, public boards and committees, and outreach programs are creating a resilient, more cohesive community and strengthening government in its role of protecting and serving citizens.
