CRG Solutions

VoE (Voice of the Employee) Data Analyst (Temporary Part Time)

CRG Solutions  •  San Pedro, CR (Onsite)  •  4 days ago
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Job Description

At CRG we are looking for a VoE (Voice of the Employee) Data Analyst as part of the Talent Management and Experience (TM&E) team. We want you to join our team if you are seeking a role that supports the setup, launch, and analysis of employee survey sentiment, supports the design process and tracking of action plans that result from the survey sentiment, and supports miscellaneous people strategy projects that enhance the Employee Value Proposition and overall Employee Retention Efforts.

If you are a passionate about data analysis with an attention to detail, bringing deep expertise in PowerPoint and Excel, and are very comfortable utilizing ChatGPT as a tool to strengthen the quality of our work, and love to laugh with the people you work with along the way, then we invite you to join our team and support our employee experience here! This role will focus on work that requires a lot of empathy as we hear from employees on where our biggest opportunity areas are in their employee experience, so the ability to be empathetic and articulate our findings in a story-telling manner to all of our stakeholders and senior leaders is also critical.

Requirements:

  • Fluent in English. High Proficiency level (must).

  • Bachelor’s degree in relevant field such as business, marketing, data and analytics, insights, human resources, or a similar field is preferred.

  • 2+ years of related experience in Data Analysis, Voice of the Employee or People Strategy.

  • Experience working with core Microsoft suite tools (Outlook, PowerPoint, etc.)

  • Strong written and oral communication

  • Demonstrated ability to analyze, understand, and prioritize daily tasks

  • Demonstrated problem solving and critical thinking abilities

  • Desire to learn and continuously improve

Preferred Qualifications

  • Experience working with Employee Survey tools like CultureAmp or similar.

  • Work experience in management/technology consulting or professional services industries.

Key Responsibilities

  • Support the administration, execution, and analysis of employee listening initiatives, including engagement surveys, pulse surveys, lifecycle surveys, and ad hoc feedback efforts using platforms such as CultureAmp.

  • Analyze qualitative and quantitative employee feedback data to identify trends, themes, strengths, and opportunity areas across the employee experience.

  • Develop clear, compelling, and visually engaging presentations and reports that communicate findings, insights, and recommendations to stakeholders and senior leadership.

  • Partner with your People Team & Experience teammates and other stakeholders in our Shared Services organization to support the creation, tracking, and follow-through of action plans resulting from employee feedback and survey insights.

  • Maintain strong attention to detail while managing survey timelines, reporting deliverables, data accuracy, and documentation.

  • Support ongoing people strategy initiatives and special projects related to employee engagement, inclusion, culture, and the Employee Value Proposition.

  • Utilize tools such as Excel, PowerPoint, and ChatGPT to streamline workflows, strengthen analyses, improve presentation quality, and enhance team efficiency.

  • Collaborate cross-functionally with internal stakeholders while maintaining confidentiality and professionalism when handling sensitive employee feedback and data.

  • Stay informed on employee experience and Voice of the Employee best practices, bringing new ideas and continuous improvement recommendations to the team.

CRG Solutions

About CRG Solutions

Empowering Innovation, Driving Excellence

¡Welcome to CRG Solutions!

At CRG Solutions, we help organizations overcome complex technological challenges by delivering cutting-edge services, robust infrastructure solutions, and digital transformation expertise designed to scale across the Americas.

Our Core Services:

Talent Solutions: Recruitment, Executive Search, Nearshore Staffing, Build-Operate-Transfer (BOT)

IT Engineering: SD-WAN, LAN/WLAN, Cloud, Data Center, Contact Center & Security

IT Managed Services: 24x7x365 Helpdesk, Monitoring, Incident & Problem Management, Multilingual Service Desk

IT Field Services: On-site support, Remote Hands, Hardware Replacement, Cabling

Digital Transformation: RPA, Network Programmability, Data-Driven Insights

Our Product Expertise Includes:

Connectivity: Wireless Controllers, Switches, IoT, Software-Defined Networking

Collaboration: VoIP, Conferencing, Contact Center Solutions

Data Center & Cloud: Virtualization, Hyperconvergence, Multi-cloud Strategies

Cybersecurity: SASE, Next-Gen Firewalls, Endpoint & Cloud Security

Automation: RPA, Insight Bots, IQ Bots, 360 Automation

Regional Presence

We provide bilingual, on-site support across the Americas through our operations in:

🇺🇸 USA | 🇲🇽 Mexico | 🇧🇷 Brazil | 🇨🇷 Costa Rica | 🇬🇹 Guatemala | 🇨🇴 Colombia

Extended reach in: 🇭🇳 Honduras | 🇸🇻 El Salvador | 🇵🇦 Panama | 🇵🇪 Peru | 🇨🇱 Chile | 🇦🇷 Argentina

Certifications & Partnerships

As a Cisco Gold Partner, our teams are certified in:

CWNA, CWDP, CWSP, CWAP, CWNE, CCIE (Security, Wireless, Collaboration), DevNet Professional, ITIL, VMware, PNCSE (Palo Alto), Five9, Azure, HP, Dell, AWS, Microsoft.

At CRG Solutions, we don’t just solve problems we drive transformation. Let’s shape the future of your business together.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
High Point, North Carolina
Year Founded
2015
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