Job Description

VodafoneThree - Regulatory Manager

Location: Speechmark (London) + *Hybrid working 

Working Hours: Full time 37.5 hours per week – Mon – Fri 

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team. 

Who We Are 

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. 

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. 

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. 

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. 

Why VodafoneThree 

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. 

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. 

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. 

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. 

• Provide timely, accurate regulatory advice across the entirety of VodafoneThree’s business. Interpret and apply Ofcom, CMA, and other regulatory requirements to commercial, network, and strategic initiatives. Review propositions, operational processes, and contractual or technical documentation to ensure compliance and alignment with regulatory expectations.
• Coordinate and contribute to responses to regulatory consultations and information requests from Ofcom, CMA, DSIT, and other authorities. Gather evidence, analyse proposals, draft submissions, and maintain an internal register of policy positions, commitments, and follow-up actions.
• Support regulatory representation within internal governance forums (e.g. pricing, product, network, or competition reviews). Ensure that regulatory considerations are embedded into decision-making processes and that appropriate assurance, documentation, and sign-off procedures are in place.
• Monitor new and emerging developments across Ofcom, CMA, DSIT, and UK Government regulation — including consumer protection, network security, and digital markets frameworks. Summarise implications, assess potential business impact, and provide concise updates to senior and operational stakeholders.
• Represent VodafoneThree in working-level engagements with Ofcom, CMA, DSIT, and industry bodies. Present factual evidence, clarify positions, and coordinate follow-ups to advance VodafoneThree’s policy and regulatory objectives in line with strategic priorities. Work closely with the Government Affairs team to align regulatory advocacy with wider public-policy and lobbying strategies, supporting campaigns for legislative or regulatory change where required.
• Deliver briefings and learning sessions across commercial, network, legal, and operational teams to build understanding of regulatory obligations, promote best practice, and strengthen compliance culture.
• Identify and implement process and governance improvements that enhance regulatory assurance, improve efficiency, and ensure consistent application of regulatory standards across all business functions.

Qualifications

• Strong understanding of UK telecommunications, consumer, and digital regulation — including Ofcom’s General Conditions, the Telecoms Security Act, the Online Safety Act, the CMA’s consumer protection framework, the DMCC Act, and relevant network and security obligations.
• Experience supporting or leading responses to regulatory consultations, information requests, or investigations, and maintaining constructive working relationships with regulators and government departments, exerting influence to obtain positive outcomes.
• Proven ability to interpret legal, regulatory, and technical requirements across a variety of policy areas, developing clear, practical advice and mitigation strategies, which account for regulatory, operational, and reputational risk.
• Skilled in collaboration— able to work confidently across legal, policy, commercial, technical, and external-affairs functions to deliver aligned outcomes.
• Experience working directly within, or engaging extensively with, a regulatory authority such as Ofcom, CMA, or Government departments such as DSIT. A solid regulatory, legal, policy, or economics background is highly desirable.

Additional Information

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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