Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the MPRR Project Manager and direct supervision of the Counter-Trafficking & Protection Officer, and in close cooperation with relevant units, the Senior Protection Associate (Counter-Trafficking and Protection) will support the operational implementation and coordination of protection activities, including child protection, counter-trafficking and smuggling of migrants, GBV, Disability Inclusion, assistance to vulnerable migrants, and overall specialized protection programming in the CO.

1. Assist the supervisor in capacity building, training, monitoring and technical support to Protection case workers and protection focal points in the mission.
2. Support reporting against set protection indicators.
3. Provide technical support on Protection standards and institutional guidelines to case managers to facilitate adequate identification, needs assessment and assistance provision to beneficiaries.
4. Support the identification and development of partnerships and referrals pathways for the assistance of migrants.
5. Support the implementation and monitoring of protection activities and case management, including contributing to quality control of case management processes in line with IOM standards and reviewing case files and follow up actions.
6. Contribute to the collection and analysis of information on protection risks, trends, and service gaps.
7. Support the supervisor in case allocation, follow-up, and workload management of protection cases, as well as referral to external partners.
8. Contribute to the consolidation and analysis of case data to support internal reporting (activity reports, protection briefs) and protection analysis.
9. In absence of the supervisor, support the continued functioning of protection activities and coordination with relevant units.
10. Participate in conferences, workshops, working groups and meetings related to protection.
11. Any other duties that may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in Political or Social Sciences, Business Administration, Migration Studies, International Relations, Law, or related field from an accredited academic institution with four years of relevant professional experience; or
• High school diploma with six (06) years of relevant experience

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in the field of migration issues, including operational and field experience, and project implementation.
• Knowledge of specialized protection, including child protection, gender-based violence (GBV), and counter-trafficking CT).
• Experience in liaising with governmental authorities, other national/international institutions, private sector and NGOs.
• Knowledge of monitoring, evaluation, learning, project development and reporting.

Skills

• Strong writing and analytical skills.
• Takes responsibility for action and manages constructive criticisms.
• Promotes continuous learning for self and others.
• Listens and communicates clearly, adapting delivery to the audience.
• Plans work, anticipates risks, and sets goals within area of responsibility.
• Displays strong understanding of subject matter.
• Contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
• Displays awareness of relevant technological solutions.
• Demonstrated Computer and MS tools literacy.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in French and English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Desirable

Knowledge of local languages is an advantage.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies