Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

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Roles & Responsibilities:

• Install, configure, administer, and maintain Windows Server 2016, 2019, and 2022 environments.
• Deploy, configure, and manage virtualization platforms including VMware vSphere, Nutanix AHV, and Microsoft Hyper-V.
• Provide advanced troubleshooting and root cause analysis for VMware, Nutanix, and Hyper-V infrastructure issues.
• Collaborate closely with vendors such as HPE, Nutanix, VMware, and Microsoft to resolve critical and high-priority server-related incidents.
• Manage and support Windows Failover Clusters on Windows Server 2022 and 2025 platforms.
• Perform HPE server maintenance activities, including SPP updates, firmware upgrades, and iLO upgrades.
• Upgrade and patch VMware ESX/ESXi hosts using VMware Lifecycle Manager.
• Execute Nutanix cluster upgrades and lifecycle management activities.
• Build and deploy host infrastructure across VMware ESXi, Nutanix, and Hyper-V environments.
• Administer Hyper-V infrastructures, including:
• Hyper-V Storage Spaces Direct (S2D)
• Hyper-V SAN-based clusters
• Hyper-V standalone environments

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• Develop and utilize automation scripts to streamline infrastructure operations and administration tasks.
• Perform Hyper-V (iBundle) patching activities in production environments while ensuring minimal business impact.
• Upgrade and maintain VMware vCenter infrastructure in accordance with VMware best practices and recommendations.
• Manage VMware virtualization technologies, including vMotion, Storage vMotion (SVMotion), High Availability (HA), and Distributed Resource Scheduler (DRS).
• Identify, assess, and remediate security vulnerabilities across VMware, Nutanix, Hyper-V, and Windows environments.
• Ensure service delivery excellence by managing operations in alignment with established Service Level Agreements (SLAs).
• Leverage PowerShell and Python scripting to automate processes, reporting, and operational activities.
• Analyze incidents, address ticket backlogs, and proactively reduce SLA breaches.
• Investigate recurring alerts, perform trend analysis, and implement Service Improvement Plans (SIP) to enhance platform stability and performance.
• Monitor and manage incidents, requests, and changes through ServiceNow.
• Participate in on-call support rotations, including after-hours and weekend maintenance and support activities.

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Skills Required:

• Experience in IT service delivery, preferably in core application support management.
• Proven experience in high-volume environments such as call centres or technical support operations.
• Strong background in triaging, ticket lifecycle management, and 24x7 support models.
• Excellent client-facing communication and stakeholder management skills.
• Ability to lead cross-functional teams and drive performance through metrics.
• Experience in consulting, root cause analysis, and requirement documentation is a plus.

Mandatory Skills: VMware Server Admin .

Experience: 8-10 Years .

The expected compensation for this role ranges from $80,000 to $158,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.