AKIRA Visual Operations Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand.
AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company.
The Position: Visual Operations Manager
As a Visual Manager, you oversee all visual and operational aspects of the store, leading a team of 4 to 20 individuals depending on size. This role combines creativity and strategy—you interpret sales data, design impactful displays, and craft visual stories that drive results. Success requires balancing artistry with analysis, taking decisive action through strategic merchandising to ensure both aesthetic appeal and sales performance.
Essential Functions:
Independently prioritize in-store merchandising tasks each day by assessing aesthetic needs, analyzing and incorporating weekly selling data
Effectively execute all in-store merchandising tasks according to company guidelines, including but not limited to: floor layout adjustments, floor moves, rack merchandising, table displays, wall displays, accessory displays, sales floor and window mannequin styling, promotional displays, etc.
Communicate regularly with store management staff to ensure merchandising is meeting the needs of the business and aiding in sales
Partner with the leadership team to ensure standards are being kept up throughout the store, and teach and participate in all tasks. Complete various cleaning tasks when changing displays (waxing racks, dusting tables, adjusting lighting after floor moves, etc.)
Complete daily and weekly visual and operations evaluations. Summarizing the merchandising tasks and looking forward to what's next to drive the business forward
Elevate the customer experience not only through the store environment visually, but also by supporting sales. Ensure customers are being delivered the AKIRA styling experience by connecting customers to stylists and supporting in running the floor, cash wrap, and fitting rooms to minimize wait times and get them in and out with a smile on their face
Support the Leadership team by participating in all functions of the business, including talent recruitment & performance management
Qualifications:
Minimum 2 years of experience in visual merchandising
Strong knowledge of fashion and current trends
Efficient and quick-paced, whether working independently or as part of a team
Willingness to work early mornings and/or occasional late nights
Excited to contribute to a dynamic and fun work environment
Excellent organizational, communication, and time-management skills
Flexible with scheduling, including extended hours when needed
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Travel:
Open to occasional travel to support other stores
Benefits and Perks:
AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities.
Job Type: Full-Time
We are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.
We may utilize AI-assisted and automated tools as part of the recruiting and hiring process. All employment decisions are made in compliance with applicable laws and without discrimination.
AKIRA first opened in 2002 as a single women’s clothing boutique in the trendy Bucktown/Wicker Park neighborhood of Chicago and is owned by Eric Hsueh, Erikka Wang, Sarah Hughes, Gordon Liao and Mark Ricard. Over the years, AKIRA has expanded to over 40 stores, a thriving eCommerce website, and an expanding wholesale business. AKIRA now has stores in over 12 states with more on the way and offers a full line of women’s clothing, footwear, and accessories.
At AKIRA, we believe in breaking down the barriers of the traditional retail experience and embracing the individuality of both our team and our clients. We’re on the lookout for extraordinary individuals who thrive on creativity, innovation, and pushing the boundaries of what's possible.
Join our team and become part of a culture that values diversity, fosters personal growth, and encourages out-of-the-box thinking.
We know that true success lies in the hands of passionate individuals who take risks, challenge conventional norms, and provide unforgettable experiences for our clients. With our unique product, we strive to be at the forefront of the fashion industry, setting new trends and redefining what it means to be fashionable.
But it's not just about the product. We are committed to creating a supportive and inclusive environment where our employees can thrive and be themselves, always. We believe that by empowering our team members, we can foster a sense of ownership and pride, ensuring that everyone has the opportunity to make a significant impact on our brand's journey. If you’re ready to launch a rewarding career that combines your love for fashion and your entrepreneurial spirit, you’ve come to the right place.
