As a Visual Merchandiser you work at the heart of fast-paced fashion business, in your store you create an environment that inspires customers to explore their personal style. You guide and support the store team to deliver exceptional inspiration & guidance with competitive convenience in line with the H&M brand direction and values. As a Visual Merchandiser you actively drive sales in store and are responsible to ensure strong execution of the Commercial Handbook.
Key responsibilities:
Ensure that garment presentation in store is in line with the Commercial Handbook and creates exceptional inspiration and guidance with competitive convenience.
Secure a high level of styling and fashion inspiration in windows & indoor.
Together with the Department Manager you maximise and drive commercial opportunities in your store within the H&M brand guidelines.
Execute visual & commercial training for all colleagues in store to support garment presentation and styling in line with the Commercial Handbook, together with Store Manager and Department Managers.
Seek Visual Merchandiser potential future talent for succession.
Organise and plan your workload according to business needs and commercial planner. Ensure safety, security and administration procedures are always followed
To be successful in the role as a Visual Merchandiser, we believe you are passionate about creating an environment that inspires customers to explore their personal style. You enjoy helping and coaching the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand guidelines and are confidently able to provide feedback when needed. In addition, you have an inspiring communication style and are able to interact with both your colleagues and customers.
What you need to succeed:
Up to date with current fashion trends and styling techniques to anticipate our customers’ needs.
Customer centric approach with proven results creating a great customer experience in a Visual Merchandising role.
Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business.
Commercial mindset with the ability to analyze figures and formulate plans to maximize sales.
The ability to delegate, follow up and provide straightforward feedback with the goal of coaching and developing your team.
Excellent interpersonal skills and ability to communicate clearly with all team members.
This is a full-time role. Due to data policies, we only accept applications through career page.
Benefits
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
Receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories across the globe.
Your career can take you anywhere with opportunities to grow across a global business. We proudly support internal progression, with a commitment to identifying and developing internal talent. When you grow, we grow.
Up to 26 weeks of company paid parental leave for eligible team members.
Access to our online learning platform, wellbeing support through our EAP and a Flare membership with exclusive discounts.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here
Video link The journey starts here

Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries.
But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers.
Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future.
Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you.
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