Job Description

The Visual Merchandise Specialist will support the Fix Marketing team by managing visual assets, analytics, and communication tools that shape the in‑store experience. You will collaborate with merchants, styling teams, and brand stakeholders to ensure that every visual element—from images in Mockshop to mannequin displays—aligns with strategic retail goals and seasonal campaigns.

• Maintain the Mockshop image repository and related data, liaising with merchants and merchant management.
• Update and manage Analysis and Communications views on Mockshop.
• Set up seasonal and monthly store grades, providing analytics on sell‑through and new stock volumes.
• Conduct monthly PIS reviews and oversee mannequin styling for visual consistency.
• Lead seasonal brainstorming sessions and create/review Yoobic missions, including all promotional communications.
• Edit product dimension data and perform deep‑etching of images for Mockshop usage.
• Produce weekly product briefs for brand and social teams.
• Apply knowledge of store and fixture types to develop communications and support strategic merchant reviews.
• Coordinate with cross‑functional teams to ensure timely rollout of visual assets and campaigns.
• Monitor and report on visual performance metrics, recommending improvements as needed.
• Diploma or degree in Visual Merchandising, Retail, Marketing, or a related field.
• Minimum 2 years of experience in visual merchandising, retail communications, or similar roles.
• Proficiency with Mockshop, Yoobic, and Adobe Photoshop/Illustrator.
• Strong analytical skills with the ability to interpret sell‑through and stock data.
• Excellent communication and stakeholder management abilities.
• In‑depth understanding of store layouts and fixture systems.
• Hands‑on experience styling mannequins and creating visual displays.
• Demonstrated ability to contribute to seasonal planning and brainstorming initiatives.
• High attention to detail for data editing and image preparation.
• Ability to produce clear, concise weekly briefs for brand and social teams.

Behaviour

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Nimble learning - quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
• Organizational savvy - understands and navigates dynamics created by processes, systems, and people
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives

Please ensure that your line manager is aware and in support of your application

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?