Job Description

Visual & Listening Technician

This position is responsible for performing visual and listening inspections of hearing aids received from assembly teams according to manufacturing standards and guidelines.

Responsibilities:

• Inspection of work order accuracy
• Visual cosmetic check
• Listening check
• Perform Wireless Functional Test (WFT)
• Perform Custom Tip and earmolds assembly with hearing instruments
• Collecting information about non-conforming products
• Total QC function according to ISO Quality Policy Manual
• Any other function required by management in accordance with Training Grid

More about you:

• Elementary education or equivalent required, with secondary education or equivalent considered an asset; no additional formal education requirements.
• 2 years experience in hearing aid manufacturing, previous experience in Quality Control a plus
• Good organizational skills, attention to detail, and effective time management abilities to support accuracy and productivity.
• Ability to work collaboratively in a team environment while demonstrating problem-solving skills and the capability to work independently with minimal supervision.
• Ability to accurately follow work instructions, review customer order forms, and identify inconsistencies or discrepancies when necessary.
• Effective English communication skills, with professional working proficiency in English considered an advantage.
• Basic computer skills and good hand-eye coordination for connecting instruments with programming interfaces, with knowledge of SAP considered a plus.

Additional RequirementsFull compliance with safety and ESD standards, cleanness in the workplace and other policies as described in the Employee Handbook and ISO Manual is mandatory. This position requires communication with various departments within organization (order clarification, none-conformance rejects etc.)

This position may require occasional Custom Tip and earmolds assembly with hearing instruments

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer

• Exciting and challenging work environment

• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

This role's pay range is between: $40,000/yr - $60,000/yr. This role is also bonus eligible.

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.