Job Description

The Visual Designer will report to the Director, Design in the Product Department. Visual Designer, will play a vital role in supporting both the Product Design team and Marketing stakeholders by creating compelling visual assets that educate customers, enable the sales process, and reinforce brand identity. This role is responsible for designing and maintaining a comprehensive library of sales and educational materials across multiple white-labeled partner brands. The ideal candidate thrives in a fast-paced environment, manages multiple concurrent requests with ease, and delivers high-quality creative work on tight timelines.

• Design customer-facing educational materials that clearly communicate product features, benefits, and usage to end users.

• Create sales and customer success assets including presentations, one-pagers, and other collateral to support customer-facing teams.

• Design and maintain print assets such as direct mail pieces, debit cards, and other physical marketing materials.

• Work with lifecycle marketing to create email templates that are on-brand and visually engaging.

• Create and maintain a centralized asset library of sales and educational materials across multiple white-labeled partner brands, ensuring all assets are current, organized, and accessible.

• Adapt and execute designs within the brand guidelines of multiple white-labeled partners, ensuring accuracy and consistency across all deliverables.

• Partner closely with the Marketing team as a primary stakeholder to understand design needs, content requirements, and deadlines.

• Collaborate with the Product Design team to ensure visual and brand consistency across digital experience touch points, and support creative needs in the product.

• Manage multiple simultaneous projects and requests, prioritizing effectively to meet tight deadlines without sacrificing quality.

• Incorporate feedback from stakeholders and iterate on designs quickly and efficiently.

• Other duties as assigned.

Qualifications

Education & Experience:

• 3+ years of professional visual design experience, preferably in a marketing, agency, or in-house environment.

• Bachelor’s Degree (or equivalent)

• Helpful Majors/Minors/Certifications may include but are not required: Graphic Design, Visual Communications, Marketing, or other related fields

Skills & Abilities:

• Highly proficient in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Figma.

• Experience designing for both print and digital channels, including email, web, and physical mail.

• Demonstrated ability to work within multiple brand identity systems and maintain strict brand compliance across deliverables.

• Strong organizational skills with experience managing asset libraries and version control across a large volume of files.

• Ability to manage competing priorities and deliver high-quality work under tight deadlines.

• Exceptional attention to detail in typography, layout, color, and overall visual presentation.

• Excellent verbal and written communication skills to effectively collaborate with cross-functional stakeholders.

• Proven ability to receive and integrate feedback constructively and iterate quickly.

• Self-motivated and proactive with the ability to work independently as well as collaboratively within a team.

Other Requirements:

• Ability to work occasional overtime.

• Prolonged periods of sitting at a desk and working on a computer