Job Description

Visual Design Sr Associate

Ever feel burnt out by bureaucracy? Us too. That’s why we’re changing the way we work for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy

YOUR TASKS AND RESPONSIBILITIES

• Record, verify and execute requests with a medium level of complexity according to process documentation, effectively and accurately translate creative brief into a print, publication, or broadcast-ready material.
• Understand, monitor and take proper action regarding KPIs.
• Ensure high standards in the operation and meet performance targets and SLAs.
• Support in solving, follow-up on issues and seeking solutions across teams, escalating identified issues.
• Perform quality checks.
• Contribute to process improvements, implement best practices, and identify process exceptions to maintain high standards in operations.
• Update official process documentation.
• Prepare and conduct internal training (process and related to tools) in form of 1:1 work shadowing or group training.
• Organize and participate in problem solving groups.
• Ensure 100% compliance with the policy of the team.
• Ensure regular collaboration and alignment with all the other VDS team members.
• Perform activity reviews. Monitor/define priorities for daily tasks.
• Support TL, experts and the team in operational topics, follow-up on issues/escalations"

WHO YOU ARE

• University degree in Graphic Design or related career.
• At least 3 years of experience in the respective process or related positions.
• Experience in Shared Service Center environment, beneficial.
• Advanced English proficiency.
• Ability to use the relevant software (e.g. Adobe software).
• Computer literacy, advanced in MS Office.
• Open mind and flexibility in accepting new challenges (e.g. transitions, projects) and adapting to change.
• Ability to work independently and to work collaboratively within a team.
• Strong customer service skills.
• High level of focus on work quality/attention to detail and accuracy.
• Organizational skills, motivation and eagerness to learn.
• Proactive attitude.
• Ability to plan and work adequately to meet tight deadlines.
• Strong interpersonal and problem-solving skills required for investigating, responding and solving stakeholder issues.
• Ability to lead and moderate teleconferences.
• Ability to operate in a highly intercultural environment and to work in a team as well as to work under time pressure.

WHAT WE OFFER YOU

• Hybrid Working Style.
• Competitive salary.
• Attractive benefits package.
• Wide range of development opportunities.
• Good working conditions and comfortable working environment.

At Bayer, we believe in diversity, equity, and inclusion. We aim to create an environment in which everybody can feel authentic, respected, and equally valued. Every day we strive to reflect our values through our people's unique capabilities, self-experiences, and aspirations. We intentionally seek diversity, to enable our people to bring their fullest potential out and encourage others to likewise do so. Our company wins when we leverage our capabilities to lead the cultural transformation in our business, positively impacting society.

Candidates who meet the requirements based on the job profile will be considered for employment regardless of physical disability, race, color, religion, sex, age, sexual orientation, or gender identity and will not be at a disadvantage if unemployed.

Application Period: 12/05/2025 - 12/15/2025 Reference Code: 858221
Division: Enabling Functions Location: Costa Rica : Heredia : Heredia
Functional Area: General Administration & Corporate Services Work Time:
Full time
Employment Type: Regular
Contact Us
Address E-Mail
Heredia, Costa Rica

HROP_TA_PACA@BAYER.COM