Visual Communications Manager (26000735)
: Job & Family Services
Agency Contact Name and Information: odjfscareers@jfs.ohio.gov
: Sep 28, 2026, 3:59:00 AM
James A Rhodes Office Tower 32
30 East Broad Street 32nd Floor
Columbus 43215
: United States of America-OHIO-Franklin County-Columbus
Compensation: $36.75 per hour
: Full-time
Classified Indicator: Classified
Union: Exempt from Union
: Graphic Arts
Technical Skills: Digital Marketing, Marketing, Social Media Management, Visual Design, Communications, Graphic Arts, Web Design
Professional Skills: Attention to Detail, Creativity, Delegation, Leading Others, Managing Meetings, Motivating Others, Organizing and Planning, Presenting, Public Speaking, Results Oriented, Strategic Thinking, Time Management, Verbal Communication, Written Communication, Proofreading
Agency OverviewWho We AreThe Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:Cash and Food AssistanceEmployment Services and Workforce DevelopmentUnemployment InsuranceAdult Protective ServicesChild SupportPublic service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!Guiding PrinciplesWe will be a leader in customer satisfaction.We will have a reputation that attracts and retains talented, diverse, and dedicated employees.We get better at what we do every day.
Office of CommunicationsThe Office of Communications (OCOMMS) shapes and delivers external messaging for the Ohio Department of Job and Family Services (ODJFS). The team ensures Ohioans understand and access the programs and services available to them by managing media relations, maintaining the ODJFS website, supporting program areas with public‑facing communications, overseeing agency social media channels, and producing printed and digital informational materials. Learn more about the Office by visiting the ODJFS OCOMMS webpage.What You Will DoThe Visual Communications Manager is responsible for developing, maintaining, and advancing the visual brand identity for the department. This role ensures all print, digital, and online assets reflect the brand standards of the State of Ohio and ODJFS while supporting clear, consistent, and engaging communication. The manager oversees visual strategy, creative production, content development, and website design to deliver high‑quality materials that enhance organizational communication and public engagement. Job Duties include:Brand & Visual StrategyLead the development, maintenance, and evolution of the organization’s visual brand identity across all offices and platforms.Produce high‑quality visual assets that support strategic communication goals.Ensure all materials meet brand standards, accessibility requirements, and quality expectations.Provide creative direction for major campaigns, initiatives, and high‑visibility projects.Content Creation & DesignDesign and produce multimedia content including graphics, video, motion graphics, and photography.Partner with internal teams to create visual storytelling materials that enhance engagement and understanding.Manage creative workflows from concept through production and final delivery.Maintain a library of brand assets, templates, photos, and design tools for efficient, high‑quality output.Website Management & Digital ExperienceOversee daily updates, maintenance, and visual design of the organization’s website.Develop and publish web content, including graphics, photos, videos, and written materials.Monitor site performance, accessibility compliance, and user experience to ensure clarity and responsiveness.Collaborate with OIS and vendors to resolve technical issues and implement improvements.Staff SupervisionAssign work, provide direction, and review staff performance.Conduct performance evaluations and establish employee goals.Recommend hiring, disciplinary actions, and approve leave requests.Encourage staff development and facilitate team communication.Preferred SkillsCandidates should excel in building and managing websites through Contentful web platform.
Schedule: Full time.Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m. Location: This position will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street, 32nd Floor, Columbus, OH 43215.Travel: Occasional travel within the state of Ohio.Position Number: 20071970.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
The candidate, at minimum, must have the following:Option 1:Completion of undergraduate core program in visual communications with emphasis on graphic design/industrial design;AND 48 mos. trg. or 48 mos. exp. in web site creation, design &/or development.Option 2:Completion of associate core program in visual communication technology or multimedia production technology; AND 48 mos. trg. or 48 mos. exp. in web site creation, design &/or development.Option 3:48 mos. trg. or 48 mos. exp. in electronic graphic; AND 24 mos. trg. or 24 mos. exp. in web site creation, design &/or development.Option 4:The equivalent of Minimum Class Qualifications For Employment noted above.Tips For Your ApplicationWhen completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.Pay InformationThis position is in the State of Ohio’s E1 Pay Schedule, Pay Range 13. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $36.75 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below. Pay Range 13Step 1Step 2Step 3Step 4Step 5Step 6 Step 7 Step 8 Hourly$36.75$38.75$40.87$43.07$45.50$47.95$49.92$52.27Annual$76,440$80,600$85,010$89,586$94,640$99,736$103,834$108,722Months of EmploymentAt Hire6 Months18 Months30 Months42 Months54 Months 66 Months 78 MonthsSupplemental InformationADA NoticeIf you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov.Background check informationThe final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Employment with the State of Ohio is more than ‘just a job’ – it is a privilege to serve our families, friends and neighbors who rely on us throughout our great state. We are a team of dedicated public servants committed to high performance, innovative thinking, and delivering excellent and efficient services. Our goal is to recruit and retain the best talent for our positions, because when we have the best talent, we get the best results for our community. We are #TeamOhio.
