Job Description

GET TO KNOW US

For more than a century, Vista Del Mar Child & Family Services (VDM) has been dedicated to supporting children and families across Los Angeles County through high-quality programs and compassionate care. Our goal is to help children and families build strong foundations that support growth, stability, and meaningful opportunities throughout their lives. Many of the individuals we serve have faced long-standing challenges, and we are committed to meeting families where they are with respect and understanding. Vista Del Mar is guided by values centered on growth, opportunity, fairness, and excellence in service.

OUR CULTURE

At Vista Del Mar, our work is strengthened by the people we serve and the dedicated staff who support them. We strive to create an environment where everyone is treated with dignity, care, and respect. We recognize that personal experiences and life circumstances shape how individuals engage within their communities, and we actively work to reduce barriers while improving access and outcomes for families. Vista Del Mar is committed to fostering a workplace rooted in care, collaboration, professional growth, and mutual support, where each individual feels welcomed and valued. We believe meaningful action is the foundation of lasting trust. We welcome qualified applicants from a wide range of backgrounds and life experiences. Relevant professional and lived experience that supports effective service delivery to children and families is valued. All employment decisions are based on job-related qualifications, experience, and organizational needs.

MISSION:

Vista Del Mar provides a trauma-responsive continuum of services to empower children, youth, and families in Southern California to lead fulfilling lives.

The Direct Care Staff - YDC Overnight Supervisor for Vista Haven (ORR) assists in supervising the unit's overnight Youth Development Counselors (YDCs). The YDC Supervisor understands and implements policies according to agency and ORR standards, works as an effective member of an interdisciplinary team, and supervises direct YDC leads and staff. The position is responsible for direct supervision of YDC employees, and all that entails, including hiring, termination of employment, administering progressive discipline, and ensuring that twenty-fourhour, seven days a week, services are met as needed. The YDC Supervisor manages clients' behavior through approved treatment modalities while adhering to regulations, providing crisis intervention, and resolving situations in the shelter facility or surrounding grounds. The YDC Supervisor must be able to work independently as needed, especially in emergencies, while simultaneously demonstrating a collaborative approach to staff management.

1. Responsible for the safety and security of residents in the Unit from 09:30 PM to 7:30 AM (Overnight Shift) and other hours worked on the floor due to the program's need.
2. Provide adequate supervision to YDC Leads and YDC staff to guide the team in providing youth services consistent with CCL and ORR treatment philosophy, mission, practices, policies, and VDM policies.
3. Manages the YDC Lead and YDC schedule to ensure that the YDC staff-to-youth ratio is adequate and consistent with the CCL, ORR, and agency policy while minimizing and/or eliminating overtime—Obtains pre-approval from the Assistant Program Director regarding any overtime hours.
4. Coordinate coverage with the YDC Lead to ensure coverage on the floor is ratio consistent when staff calls out. Step in for oversight of the floor in the absence of the YDC Lead.
5. Monitor YDC attendance and supervise the YDC team in collaboration with the YDC Lead.
6. Oversees YDC Leads and YDC staff to assist each resident in accommodating and acculturating to the cottage culture and handling resident issues.
7. Contributes to preventing and managing challenging behaviors by implementing behavior management and therapeutic crisis intervention techniques—Intervenes in Crisis De-escalation.
8. Audits and files the documentation submitted by the YDC Leads and YDC staff and documents or corrects any findings.
9. Serves as an effective advocate for all children in placement and understands/demonstrates the requirement of reporting suspected abuse and/or mistreatment of children under their care (including physical and verbal abuse).
10. Ensures clients receive medical treatment when injured and follows internal protocols for involving Health Center personnel for support and intervention. Supervises medication regimens.
11. Delegates administrative tasks to YDC Leads and ensures completion of role responsibilities as requested by the Program Director and Associate Director to remain compliant with ORR and CCL.
12. Ensure YDC Leads and YDCs check in each resident room of each wing every 15-minute intervals, at a minimum.
13. Adheres to regulatory requirements, including but not limited to Community Care Licensing, Department of Children and Family Services (DCFS), and Office of Refugee Resettlement.
14. Completes Special Incident/Unusual Occurrence Reports as mandated by licensing requirements.
15. Receive communication of all criticalsafety and care-related incidents occurring during the night and leave voicemail messages for the Assistant Program Director and/or Program Director when warranted.
16. Inform the PD and APD immediately of runaways and emergencies that occur while on shift.
17. Attends weekly leadership meetings, implements procedures, and communicates program gaps.
18. Interviews, hires, trains, promotes and onboards new staff.
19. Measures staff performance and provides performance evaluations and write-ups when needed.

Secondary Duties:

1. Always maintains a professional approach with clients, colleagues, placement workers, and supervisors, as demonstrated by demeanor and adherence to the dress code.
2. Demonstrates the values and interventions of a trauma-informed, relationship-focused, culturally/LGBTQ-sensitive approach in supervision with staff.
3. Maintains flexible work hours on-site and off-site, including evening and weekend hours.
4. Demonstrates the ability to receive, transmit, store, and retrieve information, as evidenced through written and verbal communication.
5. Works with the YDC team to ensure breakfast is served and residents head to school.
6. Understand the range of adolescent and/or youth treatment needs.
7. Is aware of all residents who leave the cottage for medical appointments or medical visits.
8. Covers shifts when short-staffed or as otherwise needed. Scheduling may fluctuate based on needs.

Qualifications Required:

To perform this job successfully, the applicant must be able to perform each essential duty satisfactorily. The

requirements listed below are representative of the knowledge, skill and/or ability required; reasonable

accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. High School Diploma or BA or BS degree preferred.
2. Two years of experience at Vista Del Mar or in a similar role or four years at another residential

treatment center, school, or hospital setting.

1. At least 3 years of supervisorial experience is preferred.
2. Must have a valid CA driver’s license and be able to transport youth in agency vehicles.
3. A thorough understanding of residential treatment protocols, demonstrated leadership abilities, and

a strong understanding of working with emotionally disturbed children, together with related clinical

implications.

1. Has the ability to stay awake all night.
2. Able to interrupt physical and verbal altercations among residents using training from the CPINonviolent Crisis Intervention and de-escalation skills, provide support and care via a traumainformed lens acquired from Risking Connections training, administer CPR/First Aid, perform basic

lifting and housekeeping duties, and operate a motor vehicle.

1. Bilingual in any language preferred.
2. Be at least 21 years old.

Supervisory Responsibilities:

Working with the Program Director is responsible for overseeing the function and role of overnight YDC staff

per Vista Del Mar policies and applicable laws. Responsibilities include training employees, planning,

assigning, and directing work; evaluating employee performance; addressing complaints and resolving

problems. This position provides direct weekly supervision and is responsible for documenting these

meetings. Has authority to recommend the hiring and/or termination of employment for all DC staff (YDC)

direct reports, as well as the authority to recommend the promotion of any supervisees. In emergency

situations, has the discretionary power to make immediate decisions relating to the safety and welfare of

children and staff in the residential unit.

Other Skills and Abilities:

Must have the visual, physical, and technical ability to independently use a photocopier and a computer.

equires good social skills and the ability to work with different, and at times difficult, people; as well as the

ability to:

1. Simplify and clarify instructions to staff and youth.
2. Facilitate communication and mediate disagreements between youth.
3. Set firm limits with staff.
4. Remain calm in difficult situations with both staff and youth.
5. Maintain good counseling skills.

Vista Del Mar’s Credentials:

Our nationally recognized clinical programs have been awarded a Gold Seal by the Joint Commission, the highest level of accreditation possible. In addition, our educational facilities are fully accredited through the Western Association of Schools and Colleges (WASC), and our graduate degree program is recognized worldwide for its high quality of instructions.

Equal Employment Statement

Vista Del Mar is committed to the full inclusion of all qualified individuals. Therefore, all qualified applicants will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Vista Del Mar will ensure that persons with disabilities are provided reasonable accommodations as part of this commitment.