Job Description

About the role

As a Visitor Services Officer based in Triabunna, the gateway to Maria Island National Park, you will enjoy a diverse role combining customer service, administration, tourism operations, retail sales, visitor engagement and interpretive activities.

You will help create memorable visitor experiences by providing information and advice on the park's natural and cultural values, recreational opportunities, safety, and Leave No Trace principles.

Working as part of the Parks and Wildlife Service team, you will contribute to the management and visitor experience of Maria Island National Park and surrounding parks and reserves, which are known for their natural values, wildlife, walking opportunities and cultural heritage.

We have two fixed-term part-time positions available, working 20 and 24 hours per week, from November 2026 to April 2027.

Our ideal candidate

• Strong communication skills, with the confidence to engage with visitors from a range of backgrounds.
• Experience delivering high-quality customer service and working under pressure.
• Sound administrative, cash handling and retail skills, with the ability to use booking and point-of-sale systems.
• An interest in sharing information about parks, wildlife, recreational opportunities and conservation.
• A team player who contributes positively to a small operational team.
• Demonstrated initiative and the ability to make sound decisions to resolve issues and achieve outcomes.

We offer

• Competitive salary, 12% superannuation contribution, and salary sacrificing options.
• Special staff benefits from nominated Health Funds
• Access to Fitness Passport, a corporate health and fitness program providing access to over 50 gyms and pools throughout Tasmania.
• Access to a free and confidential Employee Assistance Program (EAP).

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount.

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

How to apply

1. Review the Statement of Duties
2. Click the "Apply" button. Alternatively, you can apply via jobs.tas.gov.au
3. Complete the application form.
4. Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties.
5. Attach a copy of your current Resumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au

If you require any reasonable adjustments during the recruitment process, please let us know.

For more information please contact:

Martin Fieldhouse
Business Enterprise Coordinator
Email: Martin.Fieldhouse@parks.tas.gov.au
Phone: 0491 445 104

We encourage you to get in touch for a confidential conversation about the role if you have any questions!