RESPONSIBILITIES
Provides service, information and aid to the patients, guests, staff and physicians of University Health. Serves as a positive representative of University Health and supports University Health’s Commitment to Service Excellence standards. Responds to requests for assistance and provides patrol of property to ensure the safety and security of life and property of patients, visitors, staff and physicians on all property owned, leased, rented or otherwise under the jurisdiction and control of University Health. Promotes the organization’s Guest Relations Policy.
EDUCATION/EXPERIENCE
A high school diploma/GED and 2 years of experience or 15 semester hours toward college degree is required. 3 years of experience in a related field such as customer service and public safety is preferred.
University Health is the only locally owned health system in San Antonio. For more than 100 years, University Health has been here to heal, improve health, train the next generation of medical professionals and ensure the people of San Antonio, Bexar County and South Texas have access to primary and advanced specialty care close to home.
Almost 11,000 employees and more than 1,200 physicians provide specialized services, including the region’s only Level I trauma center for both adults and children, and maternal and neonatal intensive care centers designated at the highest levels by the State of Texas.
As the region’s only academic health system, University Health is a hub of innovation and discovery, committed to delivering patient-centered, culturally competent, high-quality and compassionate care, based on a strong foundation of outcomes‐based research and innovative teaching.
Learn more at UniversityHealth.com. Follow us on Facebook, Instagram and X.
