Job Description

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

The main responsibilities will include:

• Lead engaging guided walking tours through Frankston City Centre, showcasing the city's renowned street art collection and sharing stories about the artworks, artists and public art program;
• Deliver memorable visitor experiences for residents, tourists, school groups and private tour participants, adapting presentation styles to suit a variety of audiences; and
• Provide excellent customer service while managing tour groups in public spaces, delivering safety briefings and ensuring a safe, inclusive and enjoyable experience for all participants.

This is a casual position with shifts scheduled based on tour bookings and operational requirements.

About you

As the successful candidate you will have:

• Experience in tour guiding, education, events, performing arts, hospitality, customer service or other public facing roles, with the ability to engage and connect with diverse audiences;
• A confident and engaging communicator with a passion for storytelling, strong presentation skills and the ability to create memorable experiences for visitors; and
• An interest in arts, culture, tourism or community engagement, with enthusiasm for promoting Frankston's street art and creative identity.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Access to professional and career development opportunities
• Free onsite parking (Civic Centre)
• Employee assistance program

This position is a Band 4A currently remunerated at $47.15 hour plus superannuation. Overtime will also be paid as required.

If you would like to learn more about this opportunity or have any questions, please contact Tracee Hall-Davis on (03) 9784 1803 or tracee.hall-davis@frankston.vic.gov.au

The position description for this role can be found on the Frankston City Council Careers page.

The closing date for applications to this role is Wednesday, 7 October 2026 at 11:55pm.

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe.

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers. Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview.

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.