Job Description
We are looking for a Visitor Experience Facilitator
Europa Experience Center will soon open its doors in Hague, Netherlands. It will serve as an educational hub and a platform for engaging with the EU, offering visitors a unique experience to understand the EU's history, institutions, and role in shaping a common European future. Key attractions within the center include an interactive exhibition space equipped with multimedia stations, a 360° cinema that showcases Europe's journey and its future, and a Role Play Game. This game allows participants to simulate the roles of MEPs in a hands-on learning experience.
You will:
- Create a warm and inviting atmosphere, offering exceptional hospitality to the guests.
- Guide and assist visitors in exploring the exhibitions, making their experience interactive and memorable.
- Engage visitors by providing explanations of exhibition content and EU concepts, sparking their interest.
- Managing telephone and email inquiries, coordinating event registrations, and maintaining an organised schedule.
- Supporting the organisation of special events, ensuring they run smoothly.
- Champion the visitor experience by actively gathering feedback and ideas, driving continuous enhancements to make visits more enjoyable.
- Design, develop, and conduct educational workshops, tours, and public entertainment.
- Guide visitors on modern history, European integration, and EU-related topics.
Requirements:
- You have a good understanding of European Union topics and are eager to share your knowledge with others.
- You have university-level diploma.
- A perfect command of Dutch and English is essential; knowledge of any other EU languages is advantageous.
- Exceptional interpersonal skills, a good sense of humor and a passion for working with people.
- Ability to adapt to changing tasks and operational requirements.
Benefits:
- If you're excited about being part of an innovative venue that's all about education, engagement, and bringing Europe to life, then we want to hear from you!
- WE OFFER a part-time position (2-3 days per week) starting June 2026, with a schedule Mon-Fri 9:30-17:30, Sat 10-17, a modern work environment in The Hague and friendly colleagues.
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