Job Description

Elliot VNA – Home Health & Hospice Liaison

Who We Are:

The VNA of Manchester and Southern New Hampshire provides 24/7 in-home support and services to patients in Manchester and the surrounding communities. We are committed to helping our patients navigate the challenges they face at home while recovering from surgery or coping with life-limiting illnesses or physical disabilities. The VNA care team provides individualized care across the continuum, bringing peace of mind to patients and their loved ones while providing professional healthcare services in the comfort of home.

About the Job:

To build, establish and maintain strong referral relationships with Skilled Nursing Facilities (SNF), nursing facilities, physicians and physician practices, hospital and discharge case managers, assisted living facilities and the community ensuring all patients who would require and benefit from VNA services have access to those services. Coordinates transitions to the agency. Provides in-services to facilities related to home health and hospice care. Promotes and educates about all VNA programs and services.

What You’ll Do:

• Assist with access and transitions of care to homecare and hospice by building long-term relationships and ensuring excellent customer service.
• Ensure the agency is a preferred provider.
• Facilitates cooperation between and among Facility and Hospice staff.
• Explains homecare and hospice services to potential patients and family members
• Determines appropriateness of homecare referrals; gathers pertinent clinical information and coordinates and conducts preadmission activities for homecare
• Determines appropriateness of home health and hospice referrals.
• Makes regular site visits to facilitate referral coordination. Effectively transitions patients to the VNA.
• Works with Director to develop and implement a plan to enhance all VNA services and grow referral volume.
• Identifies new services to address the needs of customers and provides education to referral sources regarding services.

Who You Are:

Education Bachelor's degree in sales and marketing or equivalent experience required

Experience A minimum of two (2) years in sales and marketing or Healthcare.

Two (2) years of experience in sales and marketing with a proven track record preferred. Experience in preparing and providing education programs preferred. Certification/Licensure: Valid Driver's license required

Software/Hardware Familiar with MS Outlook, Work, Excel and/or Access. Familiar with setting up and maintaining a data base of contacts and activities.

Other Ability to execute sales plan, use professional selling skills and have territory management strategies necessary to build the service lines of the Elliot VNA. Strong analytical, strategic, and creative problem-solving skills. Familiar with Epic, MS Outlook, Work, Excel preferred. Familiar with setting up and maintaining a data base of contacts and

activities preferred.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

Work Schedule: 8am-4:30pm