Job Description

Posting number: 02404

Department: Social Services

Job classification: Visitation Coach

Posting type: Open & Promotional

Categories: Social Services, Human Services, Counseling, Community and Social Services

Summary

Catawba County Social Services is seeking a compassionate, mission-driven team member to play a critical role in reuniting families. As a Visitation Coach, you'll provide strength-based coaching to parents working toward reunification with children in foster care, giving them practical tools and encouragement during one of the most important chapters of their family's story. This is meaningful, relationship-centered work — you'll see the direct impact of your support as families rebuild trust and move toward permanency.

You'll work closely with a dedicated Permanency Planning team, receiving both support and guidance as you help parents strengthen their skills before, during, and after supervised visits. A county vehicle is provided for transporting children and parents to visitation and other essential services.

SCHEDULE: This position requires availability for 3 evenings per week and two weekend shifts per month (a Saturday or Sunday shift, not a full weekend) to accommodate the needs of the families we serve.

Examples of duties

• Provide visitation coaching for parent/child visitations, assisting parents to learn practical behavioral approaches for children through supervision, coaching, modeling, and redirection
• Provide transportation for children and parents to remove barriers and facilitate access to necessary services, such as court-ordered visitation and school.
• Provide case management activities, including but not limited to completion of social histories, calling/interviewing of collateral contacts, evaluation of client situation, and assessment of safety and well-being of the child, participation in Child and Family Team Meetings, informing parents and foster parents of services, and coordinating services when needed
• Complete appropriate and timely documentation in the permanency planning record, including recording all interactions with the child and writing of visitation summaries
• Work with the Permanency Planning team to address any crisis as you are available

Qualifications

• Bachelor's degree from an accredited school of social work or in a human services field; OR
• Bachelor’s degree in a non-human services field and 1 year of social work experience

Supplemental information

• A valid driver’s license with a safe driving record (Driving is an essential function of this position)
• Ability to engage with parents and children with a strength-based approach
• Excellent communication skills, both verbal and written
• Excellent interpersonal and intervention skills
• Ability to work collaboratively with other professionals
• Compassion when working with families and children who are experiencing foster care
• Solid understanding of trauma and how it impacts children and families engaged in the child welfare system
• This is considered light to medium work; lifting up to 40 pounds